Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nikkie N Jones

Suffolk

Summary

Compassionate Personal Care Aide known for ability to efficiently complete tasks while maintaining high standards of care. Specialize in providing support with daily living activities, managing medication schedules, and ensuring safety and comfort for clients. Excel in communication, empathy, and patience, utilizing these soft skills to connect with clients and provide personalized care. Adapt quickly to new environments and client needs, prioritizing well-being and respect in all interactions.

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

8
8
years of professional experience
2004
2004
years of post-secondary education
1
1
Certification

Work History

Personal Care Aide

Client Firsts Home Health
Suffolk
12.2025 - Current
  • Assisted clients with daily living activities and personal hygiene needs.
  • Monitored client health and reported changes to healthcare professionals.
  • Provided companionship and emotional support to enhance client well-being.

Personal Care Aide

Priority Care Home Health
Suffolk
10.2017 - 06.2025
  • Assisted clients with daily living activities and personal hygiene needs.
  • Monitored client health and reported changes to healthcare professionals.
  • Provided companionship and emotional support to enhance client well-being.

Front Desk Assistant

H&r Block
Suffolk
12.2017 - 04.2019
  • Managed appointment scheduling and ensured efficient front desk operations.
  • Maintained a clean and organized front desk area for a welcoming environment.
  • Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
  • Processed client documentation and maintained accurate records using company systems.

Education

Continental Academy
Miami, Lakes, FL

Lakeland High School
Suffolk, VA

Skills

  • Personal hygiene
  • Activity planning
  • Customer service
  • Grooming assistance
  • Meal preparation
  • Client companionship
  • Patient care
  • Cooking and meal preparation
  • Patient assistance
  • Toileting assistance
  • Light housekeeping
  • Fall prevention
  • Transportation assistance
  • Appointment scheduling
  • Client documentation
  • Front desk operations
  • Appointment confirmation
  • Skilled in [software]
  • Client communication
  • Office organization
  • Scheduling appointments

Certification

  • Front Desk Experience-CSP 12/2017
  • Personalized Experience: A Client Options CSP 12/2027
  • System That Serve CSP 12/2017
  • Extended Value: Find ways to Help

Timeline

Personal Care Aide

Client Firsts Home Health
12.2025 - Current

Front Desk Assistant

H&r Block
12.2017 - 04.2019

Personal Care Aide

Priority Care Home Health
10.2017 - 06.2025

Continental Academy

Lakeland High School
Nikkie N Jones