Niobe Diaz
Stafford
Summary
-Dynamic and results-driven professional with experience as a Dental Assistant at Better Days Dental, excelling in patient care and staff training. Proven ability in inventory management and enhancing customer service, contributing to improved patient satisfaction and operational efficiency. Strong team collaborator with a commitment to health and safety standards.
-Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Better Days Dental
05.2024 - Current
- Assisted in patient care, ensuring comfort and safety during dental procedures.
- Prepared treatment rooms by sterilizing instruments and organizing materials for efficiency.
- Maintained accurate patient records and updated charts in compliance with HIPAA regulations.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Collaborated with dental team to streamline processes and improve patient flow.
- Conducted routine inventory checks, managing supplies to minimize waste and ensure availability.
- Trained new staff on operational protocols and best practices for patient interaction.
- Implemented feedback systems to enhance patient satisfaction and overall service quality.
Sales Associate
Dicks Sporing Goods
06.2023 - 03.2024
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained knowledge of current promotions and product features to drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
- Processed transactions accurately using point-of-sale systems for efficient checkout.
- Conducted regular inventory checks to identify discrepancies and replenish stock as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier
Panera Bread
05.2021 - 2022
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with menu selections and dietary inquiries to enhance dining experience.
- Maintained cleanliness and organization of work area to meet health and safety standards.
- Collaborated with team members to ensure smooth service during peak hours.
- Restocked and organized merchandise in front lanes.
Education
Associate of Applied Science - Health Sciences
Northern Virginia Community College
Annandale, VA01-2027
No Degree - Dental Assisting
Accelerated Academy
Fredericksburg, VA03-2024
Skills
- Staff training
- Inventory management
- Customer service
- Team collaboration
- Sales support
- Visual merchandising
- Health and safety standards
- Time management
- Cross-training capabilities
Timeline
Dental Assistant
Better Days Dental
05.2024 - Current
Sales Associate
Dicks Sporing Goods
06.2023 - 03.2024
Cashier
Panera Bread
05.2021 - 2022
Associate of Applied Science - Health Sciences
Northern Virginia Community College
No Degree - Dental Assisting
Accelerated Academy