Nirayl Dadzie
Virginia Beach
Summary
I am very experienced in multiple fields such as childcare/childhood development, healthcare, administration, surgery and customer service. Although I am skilled in many areas, I am most experienced in health care with 6+ years of experience in the field. Known for being a good communicator and problem-solver, dedicated to providing high-quality patient care. Received recognition for reducing patient wait times, improving patient satisfaction, and increasing efficiency in a healthcare setting. I am committed to delivering excellent services and contributing to the success of any team/organization I work for.
Overview
10
10
years of professional experience
Work History
Surgical Assistant
Chang Skin Surgery Center
Virginia Beach, VA
03.2026 - Current
- Assisted surgeons during skin procedures by preparing instruments and supplies.
- Managed patient records and ensured accurate documentation of surgical procedures.
- Educated patients on pre-operative and post-operative care instructions.
- Collaborated with medical staff to ensure smooth workflow during surgeries.
- Assisted with post-operative wound care including packing, dressing changes, irrigation and debridement when needed.
- Assisted surgeons in variety of minor and major surgical procedures.
- Updated patient files to record medications prescribed and medical histories.
- Dressed wounds with antiseptic compounds and sterile coverings to protect surgical sites and promote healing.
- Gathered and passed instruments to surgeon during operation.
- Exhibited confidence to work extremely well under pressure and with variety of physicians of different temperaments.
- Demonstrated appropriate techniques to assist surgeons with closure of incisions.
- Created and maintained sterile operating fields to minimize infection risks.
- Pursued numerous learning opportunities in order to continuously expand core knowledge associated with surgical and technical procedures to advance patient care.
- Performed other duties as assigned by supervisor or physician such as stocking supplies or restocking OR rooms after use.
- Ensured that all necessary documents were completed accurately before each procedure.
- Educated patients on diagnoses, treatment plans and post-operative care by providing instructions on medication self-administration and home care.
- Prepared specimens for laboratory analysis according to established protocols and guidelines.
- Assisted with minor office procedures such as suture removal, incision checks, biopsies.
- Follows complex and comprehensive verbal and written instructions.
Personal Care Assistant (PCA)
Westminster Canterbury
Virginia Beach
05.2019 - Current
- Provide companionship and emotional support to residents to improve their overall well-being and quality of life
- Assist residents with activities of daily living, such as bathing, dressing, grooming, and toileting, to promote independence and maintain their personal hygiene
- Assist residents with medication management to ensure the correct and timely administration of medications
- Coordinate with healthcare professionals to develop and implement personalized care plans for each resident, ensuring their specific needs and preferences are met
Receptionist and Administrative Assistant
Dadzie Enterprises
Virginia Beach
01.2017 - 03.2026
- Directs visitors by maintaining employee and department directories
- Maintains security by following procedures, monitoring logbook, and issuing visitor badges
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations
- Contributes to team effort by accomplishing related results as needed
- Assists with event planning and coordination for company-wide meetings and special events
- Assists with managing office supplies inventory and ordering replacements as needed
- Maintained organized filing system for client documents and records.
- Assisted in handling correspondence, emails, and inquiries promptly.
- Processed incoming and outgoing mail with attention to detail.
- Collaborated with team members to improve customer service processes.
Patient Service Representative
Sentara Norfolk General Hospital
Norfolk
05.2024 - 09.2025
- Greeted patients upon arrival and directed them to the appropriate area.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Maintained a clean and organized reception area.
- Assisted with the completion of medical forms and records.
- Answered incoming calls in a professional manner.
- Processed referrals from primary care physicians to specialists for further treatment or evaluation.
- Ensured all necessary paperwork was completed prior to patient visits.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Sorted and distributed incoming mail daily.
- Scanned documents into electronic health record system as needed.
- Performed administrative duties such as filing, faxing, photocopying.
- Reviewed patient accounts for accuracy on a regular basis.
- Prepared letters and documents for mailing as requested by supervisor or physician staff.
Office Assistant
Westminster Canterbury At Home
Virginia Beach
08.2023 - 12.2024
- Providing administrative support to ensure efficient operation of the office
- Organizing and managing electronic and physical files for easy retrieval and access
- Assisting with maintaining a clean and organized office environment
- Assisting with filing, copying, and scanning documents
- Organized files and maintained accurate records for client services.
- Assisted in preparing materials for client meetings and events.
- Communicated effectively with team members to ensure smooth operations.
- Maintained cleanliness and organization of office spaces throughout the facility.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
Cashier
Wendy's Cooperation
Virginia Beach
01.2016 - 01.2017
- Cashier at Wendy's Cooperation - Virginia Beach, VA
- Over three years' customer service experience, working with progressively more challenging and diverse customers
- Greeted customers politely when they come into restaurant
- Recorded customers' orders at drive-thru and counter
- Monitored orders and ensure they arrived in a quick and in an organized manner
- Swept, mopped, and kept up with cleaning tasks regularly
Education
Nurse Aide Certification - Nursing Assistance
Tidewater Medical Training
Norfolk, VAHigh School Diploma -
Centerville Homeschool Academy
Virginia Beach, VA, United StatesChang Skin Surgery Center
Relias
Skills
- Team Member
- Customer Service
- Care giving
- Childhood Development
- Microsoft Office
- Microsoft Word
- Hospitality Experience
- Patient Care
- Problem-solving
- Efficiency
- Office Administration
- Reception Management
- Document filing
- Appointment Scheduling
- Medical terminology knowledge
- Surgical instrumentation
- Surgical assistance
- Wound care management
- Inventory management
- Team collaboration
- Patient education
- Medical terminology
- Healthcare compliance
- Operating room etiquette
- Wound closure techniques
- Suture cutting
- Continuous learning attitude
- Professionalism and ethics
- Wound dressing
References
- Cat, Manager, Westminster Canterbury, +1 (757) 328-4462
- Estrada Dadzie, Dadzie Enterprises, Estradadadzie@gmail.com, 7579711537
- Erica White, (757) 894-5042
Timeline
Surgical Assistant
Chang Skin Surgery Center
03.2026 - Current
Patient Service Representative
Sentara Norfolk General Hospital
05.2024 - 09.2025
Office Assistant
Westminster Canterbury At Home
08.2023 - 12.2024
Personal Care Assistant (PCA)
Westminster Canterbury
05.2019 - Current
Receptionist and Administrative Assistant
Dadzie Enterprises
01.2017 - 03.2026
Cashier
Wendy's Cooperation
01.2016 - 01.2017
Nurse Aide Certification - Nursing Assistance
Tidewater Medical Training
High School Diploma -
Centerville Homeschool Academy
Chang Skin Surgery Center
Relias