Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NIVIEAR MANIGO

Hampton

Summary

Experienced in delivering exceptional customer service and creating engaging experiences in entertainment and fitness settings. Skilled in upholding safety standards, fostering teamwork, and implementing innovative strategies to enhance customer satisfaction and operational effectiveness. Demonstrates strong leadership and communication abilities, with a commitment to maintaining cleanliness standards consistently.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Beauty Advisor

Sally's Beauty Supply
02.2025 - Current
  • Provided exceptional customer service by assisting customers in selecting beauty products based on their individual needs and preferences
  • Consistently met or exceeded monthly sales targets by actively promoting new products and upselling additional items
  • Maintained an organized and visually appealing display area to attract customer attention and enhance the shopping experience
  • Collaborated with team members to create engaging product displays and promotional materials that increased customer engagement
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.

Cashier

Latitude Climbing and Fitness
07.2024 - 08.2024
  • Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues.
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.

Bowling Attendant

EVO Entertainment
06.2023 - 06.2024
  • Performed routine maintenance and repairs on bowling equipment, ensuring optimal functionality and minimizing downtime
  • Inspected and adjusted pinsetters, ball returns, scoring systems, and lane conditions to meet industry standards
  • Collaborated with management to develop preventive maintenance schedules for all bowling equipment
  • Monitored use of facility and addressed or reported potential hazards.
  • Greeted guests and attended to related needs.

Crew Member

Cold Stone Creamery
04.2022 - 12.2022
  • Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
  • Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
  • Prepared food items according to established recipes and portion sizes, maintaining high quality standards
  • Assisted in inventory management by monitoring stock levels and notifying supervisor when supplies needed replenishment
  • Efficiently operated cash register, accurately handling transactions and providing correct change to customers
  • Worked front counter, drive-thru and other areas.

Education

Business Administration

Virginia Peninsula Community College
Hampton, VA
09-2027

SECONDARY SCHOOL EDUCATION -

Hampton High School
Hampton, VA
06.2024

Skills

  • Food preparation

  • Food handling

  • Leadership

  • Communication skills

  • Customer service

  • Driving

  • Delivery driver experience

  • Event coordination

  • Janitorial experience

  • Childcare

  • Residential cleaning

  • Beauty product demonstration

  • Paperwork management

Certification

Driver's License, 08/01/23, 09/30/29

Timeline

Beauty Advisor

Sally's Beauty Supply
02.2025 - Current

Cashier

Latitude Climbing and Fitness
07.2024 - 08.2024

Bowling Attendant

EVO Entertainment
06.2023 - 06.2024

Crew Member

Cold Stone Creamery
04.2022 - 12.2022

Business Administration

Virginia Peninsula Community College

SECONDARY SCHOOL EDUCATION -

Hampton High School

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