Experienced Shift Supervisor with a strong background in team leadership, inventory management, and data analysis. Successfully trained staff to deliver exceptional customer experiences while optimizing operational efficiency.
Overview
4
4
years of professional experience
Work History
Shift Supervisor/ Assistant store manager
Starbucks
Arlington
10.2021 - Current
Supervised daily operations and maintained store efficiency during high-volume shifts.
Trained new partners on Starbucks standards, procedures, and customer service excellence.
Managed inventory levels and ensured proper stock rotation to minimize waste.
Resolved customer complaints by providing timely solutions and enhancing satisfaction.
Coordinated staff schedules to meet business needs and optimize team performance.
Maintained cleanliness and organization of work areas to promote a safe environment.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Served as a role model for other employees by demonstrating professional behavior at all times.