Professional with strong background in human resources management, adept at handling employee relations and administrative functions. Proven track record in fostering team collaboration and driving outcomes. Known for adaptability, reliability, and effective communication. Skilled in conflict resolution, onboarding, and performance management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personnel Specialist
US NAVY - TSC GREAT LAKES OFFICER ACCESSIONS
02.2020 - 02.2024
A highly decorated and dedicated Navy Personnel Specialist with a distinguished four-year tenure, boasting an outstanding record of achievements and contributions within the United States Navy
Recognized for exceptional performance, including accolades such as Sailor of the Quarter and the esteemed Navy and Marine Corps Achievement Medal
Renowned as a multifaceted expert in personnel administration, displaying adeptness in creating, implementing, and refining multiple Standard Operating Procedures, serving as the go-to authority in matters of protocol and efficiency
Integral in the precision management of pay records for tens of thousands of officers, ensuring meticulous accuracy in pay allocation and the successful disbursement of millions in bonuses, exhibiting an unwavering commitment to financial integrity and soldier welfare
Also, played a crucial role in maintaining Naval Officers' pay accounts, conducting thorough reviews of pay and personnel documentation to ensure correctness and compliance with Navy policies
Additionally, a pivotal force in the planning and execution of Morale, Welfare, and Recreation (MWR) fundraising initiatives, enriching the unit's social fabric and contributing significantly to a vibrant and engaged community within the Navy
A proactive contributor as a key member of the Navy Ball fundraising committee, leveraging expertise and effort to orchestrate successful fundraising events that unified and enriched the Navy's collective spirit
Beyond these pivotal roles, I played a fundamental part in the onboarding and training of new military and civilian personnel, ensuring a seamless integration into unit operations
Moreover, I made notable strides in innovation, providing crucial insights that catalyzed the creation of an automated program for pay transactions, revolutionizing and streamlining financial processes
Further, instrumental in the development of the Navy's upcoming pay system, showcasing an unwavering dedication to innovation and efficiency, shaping the trajectory of the Navy's future financial operations
These collective contributions stand as a testament to an unwavering commitment to excellence, leadership, and innovation, solidifying a legacy of dedicated service and progressive impact within the United States Navy
Related Skills: Personnel Administration, Standard Operating Procedures (SOPs), Financial Management, Problem Solving, Training and Onboarding, Written Communication, Fundraising and Event Planning, Confidential Documentation Handling, Leadership and Supervision, Innovation and System Development, Clerical Support Functions, Information Management, Office Automation, Oral Communication
Registration Clerk
Waukegan Park District
02.2024 - 07.2024
Dedicated and organized individual with comprehensive experience in customer service and administrative support
Proficient in handling inquiries via various channels and directing them to appropriate personnel
Skilled in greeting patrons, providing program details, and facilitating registrations for district programs and events
Experienced in box office ticket sales and processing payments, ensuring accurate handling of cash transactions
Adept at maintaining records, balancing receipts, and managing office equipment
Capable of assisting with clerical tasks, including data entry and distribution of promotional materials
Committed to upholding park district policies and promoting safety in all activities
Completed registration paperwork, verifying accurate patient information.
Tax Collector Supervisor
Lake County Treasurer's Office
06.2024 - 01.2025
Enhanced taxpayer experience with timely and professional customer service, addressing inquiries and resolving disputes.
Maintained up-to-date knowledge of federal, state, and local tax laws, ensuring accurate application in all cases.
Facilitated communication between taxpayers and the agency by providing clear explanations of tax policies, regulations, and requirements.
Developed comprehensive training materials for new staff members, ensuring consistent procedures across the department.
Safeguarded sensitive taxpayer information through strict adherence to data security protocols within the department''s record-keeping systems.
Education
Some college (no degree) - Psychology
Liberty University
Lynchburg, VA
Skills
Strong ethics
Tax software mastery
Data management
Detailed documentation
Teamwork and collaboration
Customer service
Time management
Attention to detail
Multitasking
Decision-making skills
Adaptability and flexibility
Data entry skills
Accomplishments
Supervised team of 5 military and civilian staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved more efficient working standards by introducing Standard Operating Procedures for both payroll and logistic tasks.
Training
COMPUTER OPERATOR - 18-MAR-2022
FINANCIAL ADMINISTRATION - 16-MAR-2022
COMPUTER APPLICATIONS - 16-MAR-2022
PERSONNEL MANAGEMENT - 28-MAY-2020
INTRO TO HUMAN RESOURCES - 28-MAY-2020
Certification
Computer Operator - 18-MAR-2022
Financial Administration - 16-Mar-2022
Computer Application - 16-Mar-2023
Personnel Management - 28-May-2023
Intro to Human Resources - 28-May-2024
Timeline
Tax Collector Supervisor
Lake County Treasurer's Office
06.2024 - 01.2025
Registration Clerk
Waukegan Park District
02.2024 - 07.2024
Personnel Specialist
US NAVY - TSC GREAT LAKES OFFICER ACCESSIONS
02.2020 - 02.2024
Some college (no degree) - Psychology
Liberty University
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