Detail-oriented individual with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks effectively and efficiently in fast-paced environments. Proactive approach to identifying and addressing issues, with a strong focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Dining Hall Employee
Virginia Tech Dining Services
02.2025 - Current
Received recognition from supervisors for exceptional work ethic and dedication.
Trained new employees on proper procedures, fostering a positive work culture focused on collaboration and continuous improvement.
Adhered to strict health and safety guidelines, ensuring a safe and sanitary work environment for all staff members.
Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
Ensured prompt order fulfillment by effectively prioritizing tasks during high-volume periods.
Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Server
Gopchang Story Centreville
12.2023 - 01.2025
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Utilized Korean language skills to provide personalized menu recommendations, enhancing the overall customer dining experience.
Took and followed detailed directions from others.
Worked in team environment to maintain high levels of productivity.
Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
Accommodated for Korean speaking patients and visitors.
Education
Bachelor of Science - Business Information Technology
Virginia Tech
Blacksburg, VA
05-2027
Skills
Team collaboration
Critical Thinking
Social interaction
Community service
Strong work ethic
Customer service
Time management
Awards
Dean's List: Fall 2023, Spring 2024, Fall 2024
Summa Cum Laude (High School)
UVA Volunteer Service Certificate
Charles W Thomas Scholarship
Accomplishments
Lead designer/engineer of my SeaPerch team and made it to regional
Languages
Korean
Professional Working
Interests
Participating in cultural exchange programs and homestays