Noah Lindsey
Richmond
Summary
Co-founded the buddy program in high school, organizing group activities for children with special needs. Developed empathy and understanding through this experience. Served as sports director at Suffolk County Community College, gaining valuable internship experience and building a professional radio portfolio.
Overview
6
6
years of professional experience
Work History
Front Office Manager, Front Desk Agent
Hilton
01.2024 - Current
- Provide exceptional guest service by addressing inquiries, resolving concerns and ensuring a seamless experience
- Assist the General Manager with daily operations, strategic planning, and business development initiatives
- Oversee front desk operations, ensuring efficient check-in/out processes and adherence to hotel policies
- Supervise, train, and mentor front office staff, including guest service agents, night auditors and bell staff
- Manage reservations and room assignments to optimize occupancy and enhance guest satisfaction
- Coordinate with housekeeping, maintenance, and other departments to ensure smooth hotel operations
- Monitor budgets, control expenses, and analyze revenue streams to support financial performance
- Prepare and present operational reports to improve efficiency and service quality
- Implement and maintain front office technology and systems to enhance productivity and accuracy
- Build relationships with key stakeholders and clients to strengthen the hotel's reputation and business growth
Lead Bartender and Bar Back
Grille In The Ville
04.2022 - 07.2023
- Served as Lead Bartender, crafting high-quality drinks and ensuring smooth bar operations
- Delivered exceptional customer service, creating a welcoming and enjoyable atmosphere
- Assisted with opening and closing procedures, inventory management, and bar cleanliness
- Supported team operations by restocking supplies, handling POS transactions, and maintaining workflow efficiency
Yard Associate
SiteOne Landscape Supply
04.2021 - 09.2021
- Ensured safety and organization of the landscape yard and warehouse
- Managed inventory, equipment inspection, and maintenance
- Operated ground maintenance equipment with 100% compliance
- Loaded merchandise into delivery trucks, lifting up to 90 pounds
Member Room Staff
Mount Vernon Country Club
04.2019 - 10.2020
- Provided respectful customer service to members and guests
- Handled golf cart retrieval, club cleaning, bag storage, and driving range services
- Assisted members with facility policies
- Performed bag room duties, including equipment fueling and explaining GPS functionality
- Addressed member inquiries and enforced facility rules
Line Cook
Firehouse Subs
04.2019 - 10.2020
- Daily responsibilities included food prep, customer interactions, restaurant sanitation, washing dishes, food delivery and opening or closing of the restaurant
Sales Marketing Assistant
The Academy Consultant, Inc.
09.2019 - 03.2020
- Orchestrated and executed a highly successful nationwide digital marketing and social media campaign, strategically targeting Tier 1 and Ivy League Institutions
- Produced and presented marketing performance reports, providing valuable insights for the optimization of marketing strategies
- Promoted to Sales Marketing Assistant and awarded Intern of the Year
Education
Some College - Communications
Suffolk County Community College
Selden, NY05.2023
High School Diploma -
Mount Vernon High School
Alexandria, VA06.2019
Skills
- Effective multitasking
- Workflow optimization
- Customer service
- Customer relations
- Scheduling and calendar management
- Team management
- Hospitality services
- Oral and writing communication
- Administrative skills
- Issue handling
- Data entry
- Records management
- Reservation management
- Staff management
- Effective planning
- Documentation and control
- Schedule management
- Relationship building
- Conflict management
- Reservations assistance
- Guest relations
- Training and coaching
- Exceptional communication
- Inventory control
- Schedule coordination
- Sales and marketing
- Employee supervision
- Complaint handling
- Listening skills
- Emergency preparedness
- Human resources
- Workflow planning
- Workflow coordination
- Hotel information
- Emergency response
- Problem resolution
- Professional and courteous
- Process improvement
- Employee development
- Documentation and reporting
- Shift scheduling
- Decision-making
- Scheduling and coordinating
- Managing operations and efficiency
- Team leadership
- Computer skills
- Goal setting
- Customer relationship management
- Negotiation and conflict resolution
- Strong leadership
- Reception operations
- Daily shift oversight
- Office management software
- Exceptional customer support
- Persuasion skills
Timeline
Front Office Manager, Front Desk Agent
Hilton
01.2024 - Current
Lead Bartender and Bar Back
Grille In The Ville
04.2022 - 07.2023
Yard Associate
SiteOne Landscape Supply
04.2021 - 09.2021
Sales Marketing Assistant
The Academy Consultant, Inc.
09.2019 - 03.2020
Member Room Staff
Mount Vernon Country Club
04.2019 - 10.2020
Line Cook
Firehouse Subs
04.2019 - 10.2020
Some College - Communications
Suffolk County Community College
High School Diploma -
Mount Vernon High School
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