Noel Iffaf
Burke
Summary
High-achieving business analytics graduate offering a background in customer service and leadership. Applied proven customer service methods to enhance revenue growth and customer satisfaction..
Overview
3
3
years of professional experience
Work History
Child Watch Associate
The St. James
08.2021 - 01.2023
- Maintained effective schedule balance between rest periods, active play and instruction.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Led children in creative, athletic and educational activities while maintaining a safe and orderly group.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Head Cashier
Home Depot
08.2019 - 08.2021
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Interpreted and enforced operating instructions, procedures and safety rules.
- Controlled merchandise zoning and monitored compliance with merchandising guidelines.
Education
Bachelor of Business Administration - Business Analytics
George Mason University
Fairfax, VA05.2023
Associate of Business Administration -
Northern Virginia Community College
Annandale, VA05.2021
Skills
- Demonstrates strong computer skills including a good working knowledge of MS Office and Google Suite
- Strong communication skills, ability to work independently and as a team member in a global setting
- Ability to understand and evaluate complex information quickly
- Attention to detail, ensuring quality and accuracy of work
- Strong motivation and adaptability to learn and understand new technologies
- Excellent interpersonal skills with the ability and confidence to interact with various levels of the organization
- Ability to focus on details, organize and follow through
- Strong interpersonal skills as well the ability to communicate effectively in both verbal and written forms
Timeline
Child Watch Associate
The St. James
08.2021 - 01.2023
Head Cashier
Home Depot
08.2019 - 08.2021
Bachelor of Business Administration - Business Analytics
George Mason University
Associate of Business Administration -
Northern Virginia Community College
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