McKenzie Sprinkle-Perkins
Chesapeake
Summary
Air Force veteran with a versatile background in retail and mental health services. Dependable with deep understanding of mental health conditions and effective communication techniques. Known for exceptional problem-solving and strong time management, fostering positive customer relationships, and effectively driving sales.
Overview
8
8
years of professional experience
Work History
Sales Associate
Chesbay Distributing Co
Chesapeake, VA
03.2025 - Current
- Conduct relief sales for the sales department based on open route needs.
- Take inventory and input customer orders with accuracy and timeliness with company-issued technology systems.
- Maintain proper inventories and product freshness in all assigned accounts.
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Support merchandising by stocking product and ensuring proper rotation to maintain freshness and avoid expired products.
Merchandiser
Chesbay Distributing Co
Chesapeake, VA
08.2024 - 03.2025
- Traveled to grocery stores and other beverage outlets to ensure proper levels of product is stocked, maintained, displayed, and rotated correctly in accounts.
- Transported product between backroom and display floor with manual equipment, such as pallet jack.
- Accurately utilized company systems to complete merchandising checkouts, upload display and backstock photos to document execution in accounts.
- Maintained and organized backstock areas by consolidating products to support proper inventory levels and product freshness.
Mental Health Technician
United States Air Force, USAF
Montgomery, AL
10.2019 - 05.2023
- Assisted in developing individualized treatment plans, ensuring alignment with therapeutic goals.
- Conducted regular assessments of patients' mental status and reported changes to healthcare teams.
- Implemented crisis intervention techniques, effectively de-escalating high-stress situations for patients.
- Educated patients on coping strategies, fostering a supportive environment for recovery.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Assisted with Alcohol and Drug Abuse Prevention and Treatment (ADAPT) activities and patient detox and monitoring.
- Answered incoming phone calls and scheduled appointments in a timely manner.
- Collected patient information and performed vital signs.
Courtesy Clerk
Kroger
Chesapeake, VA
11.2018 - 10.2019
- Assisted customers with inquiries and product location, enhancing shopping experience.
- Provided support in maintaining cleanliness and safety of store environment.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
Education
Bachelor of Science - Human Services
Southern New Hampshire University
Hooksett, NH05.2025
High School Diploma -
Deep Creek High School
Chesapeake, VA06.2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Reliable and punctual
Timeline
Sales Associate
Chesbay Distributing Co
03.2025 - Current
Merchandiser
Chesbay Distributing Co
08.2024 - 03.2025
Mental Health Technician
United States Air Force, USAF
10.2019 - 05.2023
Courtesy Clerk
Kroger
11.2018 - 10.2019
Bachelor of Science - Human Services
Southern New Hampshire University
High School Diploma -
Deep Creek High School