Ava DeCourcey
Richmond
Summary
Dynamic individual with a versatile background in customer service roles. Extensive knowledge of human physiology and exercise. Known for strong time management and adaptability, contributing to efficient operations in fast-paced settings, along with effectively training new hires by utilizing a meticulous mindset and striving to succeed in customer satisfaction. Ready to leverage experience to support team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deli clerk
Publix
11.2024 - 08.2025
- Provided excellent customer service by preparing and serving fresh deli products.
- Sliced meats and cheeses to customer specifications while maintaining food safety standards.
- Prepared subs, salads, and hot foods according to company recipes and guidelines.
- Ensured cleanliness and organization of the deli area, following sanitation and safety procedures.
- Assisted in inventory management, restocking supplies, and reducing waste.
- Worked efficiently in a fast-paced environment while maintaining accuracy and quality.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Housekeeper
Quirk Hotel
Richmond
04.2024 - 11.2024
- Maintained cleanliness of assigned areas, including bedrooms, bathrooms, and common areas, ensuring a consistently high standard.
- Provided excellent customer service by responding to guest requests promptly, and with a friendly demeanor.
- Coordinated with maintenance teams to report and address any repairs or issues identified during cleaning.
- Trained and mentored new housekeeping staff, ensuring they adhered to company standards and protocols.
- Responded to requests from guests regarding housekeeping needs.
Insider + Delivery cyclist
Dominos
Richmond
08.2022 - 04.2024
- Demonstrated ability to manage delivery schedules and timed orders efficiently.
- Proven track record of providing excellent customer service, and ensuring customer satisfaction.
- Successfully handled multiple tasks simultaneously under high pressure, such as order preparation, delivery, and maintaining a clean workspace.
- Demonstrated the physical stamina required for delivering multiple orders by bike across Richmond.
- Developed effective problem-solving skills to address challenges encountered during deliveries, or in-store operations.
- Analyzed course maps and terrain to anticipate difficult sections of the route.
Education
Bachelor of science - Exercise science
Virginia Commonwealth University
Richmond, VA08.2025
General Diploma -
Lake Braddock Secondary School
Burke, VA06.2021
Skills
- Customer service expertise
- Problem solving
- Patience and adaptability
- Data entry
- Weights and measurements
- Equipment safety
- Time management
- Team collaboration
- Inventory management
- Mentoring and training skills
- Physical stamina
- Microsoft Office proficiency
- Ability to thrive in fast-paced environments
- Physical fitness and lifting capability
Certification
- First aid, CPT, and AED certified
- Professional soft skills LinkedIn pathway
- Fundamentals of Laboratory safety
- Introduction to physical therapy aides
References
References available upon request.
Timeline
Deli clerk
Publix
11.2024 - 08.2025
Housekeeper
Quirk Hotel
04.2024 - 11.2024
Insider + Delivery cyclist
Dominos
08.2022 - 04.2024
Bachelor of science - Exercise science
Virginia Commonwealth University
General Diploma -
Lake Braddock Secondary School