Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ava DeCourcey

Richmond

Summary

Dynamic individual with a versatile background in customer service roles. Extensive knowledge of human physiology and exercise. Known for strong time management and adaptability, contributing to efficient operations in fast-paced settings, along with effectively training new hires by utilizing a meticulous mindset and striving to succeed in customer satisfaction. Ready to leverage experience to support team success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Deli clerk

Publix
11.2024 - 08.2025
  • Provided excellent customer service by preparing and serving fresh deli products.
  • Sliced meats and cheeses to customer specifications while maintaining food safety standards.
  • Prepared subs, salads, and hot foods according to company recipes and guidelines.
  • Ensured cleanliness and organization of the deli area, following sanitation and safety procedures.
  • Assisted in inventory management, restocking supplies, and reducing waste.
  • Worked efficiently in a fast-paced environment while maintaining accuracy and quality.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.

Housekeeper

Quirk Hotel
Richmond
04.2024 - 11.2024
  • Maintained cleanliness of assigned areas, including bedrooms, bathrooms, and common areas, ensuring a consistently high standard.
  • Provided excellent customer service by responding to guest requests promptly, and with a friendly demeanor.
  • Coordinated with maintenance teams to report and address any repairs or issues identified during cleaning.
  • Trained and mentored new housekeeping staff, ensuring they adhered to company standards and protocols.
  • Responded to requests from guests regarding housekeeping needs.

Insider + Delivery cyclist

Dominos
Richmond
08.2022 - 04.2024
  • Demonstrated ability to manage delivery schedules and timed orders efficiently.
  • Proven track record of providing excellent customer service, and ensuring customer satisfaction.
  • Successfully handled multiple tasks simultaneously under high pressure, such as order preparation, delivery, and maintaining a clean workspace.
  • Demonstrated the physical stamina required for delivering multiple orders by bike across Richmond.
  • Developed effective problem-solving skills to address challenges encountered during deliveries, or in-store operations.
  • Analyzed course maps and terrain to anticipate difficult sections of the route.

Education

Bachelor of science - Exercise science

Virginia Commonwealth University
Richmond, VA
08.2025

General Diploma -

Lake Braddock Secondary School
Burke, VA
06.2021

Skills

  • Customer service expertise
  • Problem solving
  • Patience and adaptability
  • Data entry
  • Weights and measurements
  • Equipment safety
  • Time management
  • Team collaboration
  • Inventory management
  • Mentoring and training skills
  • Physical stamina
  • Microsoft Office proficiency
  • Ability to thrive in fast-paced environments
  • Physical fitness and lifting capability

Certification

  • First aid, CPT, and AED certified
  • Professional soft skills LinkedIn pathway
  • Fundamentals of Laboratory safety
  • Introduction to physical therapy aides

References

References available upon request.

Timeline

Deli clerk

Publix
11.2024 - 08.2025

Housekeeper

Quirk Hotel
04.2024 - 11.2024

Insider + Delivery cyclist

Dominos
08.2022 - 04.2024

Bachelor of science - Exercise science

Virginia Commonwealth University

General Diploma -

Lake Braddock Secondary School

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Ava DeCourcey