Noura Bennett
Richmond
Summary
Dynamic professional with extensive experience in payroll processing at Hudson County Parks Dept. and personal care assistance. Proven track record in enhancing operational efficiency and ensuring employee confidentiality. Detail-oriented and compassionate, I excel in developing care plans and delivering exceptional customer service, fostering trust and satisfaction among clients and colleagues alike.
Overview
4
4
years of professional experience
Work History
Independent PCA
Self Employed Services
Florence
02.2025 - 01.2026
- Assisted client with daily personal care tasks and hygiene routines.
- Responded promptly to emergency situations according to established protocols.
- Developed individualized care plans based on client needs and preferences.
- Administered medications according to prescribed schedules and instructions.
- Coordinated transportation for client to appointments and activities as needed.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Maintained accurate records of client care services provided on a daily basis.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
Payroll Clerk
Hudson County Parks Dept.
Jersey City
06.2023 - 10.2024
- Process bi-weekly payroll for 150+ employees, ensuring accurate and timely disbursement of wages.
- Streamlined the maintenance and updates of employee records for new hires and terminations, ensuring accurate handling of tax forms and direct deposit information, which improved HR workflow efficiency.
- Diligently audited payroll data for compliance with federal, state, and company policies, identifying discrepancies that enhanced accuracy and ensured timely corrections for a smoother payroll process.
- Resolved payroll discrepancies and addressed inquiries from employees and management, achieving a 95% satisfaction rate and ensuring timely paychecks for over 150 staff members.
- Ensured the confidentiality of employee financial and personal information by implementing robust data protection measures and conducting regular training sessions, fostering a culture of trust and security within the organization.
Freelance Virtual Assistant
Self-Employed/Remote
Orlando
07.2022 - 04.2023
- Delivered tailored administrative support to over 20 small business owners and online retailers, streamlining their operations and enhancing productivity across diverse sectors.
- Managed email inboxes, scheduled appointments, and coordinated calendars for multiple clients using Google Workspace and Outlook.
- Handled data entry, document formatting, and spreadsheet creation using Microsoft Excel and Google Sheets.
- Maintained social media accounts by scheduling posts, responding to messages, and creating basic graphics in Canva.
- Provided responsive, accurate support to a remote team, handling over 100 confidential requests monthly, which enhanced workflow efficiency and strengthened trust.
Key Holder
The Toy Professor
Summit
10.2021 - 04.2022
- Independently opened and closed the store on over 100 occasions, expertly managing cash drawers and alarm systems while ensuring accurate end-of-day reports, contributing to a smoother operational flow.
- Supervised junior staff and delegated tasks to ensure smooth store operations during manager absence.
- Delivered excellent customer service by assisting shoppers, answering product questions, and resolving issues efficiently.
- Maintained well-organized, visually appealing product displays to maximize sales and customer engagement.
- Efficiently processed an average of 150 transactions, returns, and exchanges daily using POS systems, resulting in accurate and balanced cash register reports each day.
- Assisted with inventory management, including restocking shelves, performing cycle counts, and receiving shipments.
Education
HS Diploma - Self-Directed Study
S. Diann Homeschool
Newark, NJ01.2017
Skills
- Microsoft Excel
- Customer Service
- Accountable
- Detail-oriented
- Compassionate
- Critical Thinking
- Interpersonal Skills
- Data Entry & Management
- Filing & Organization
- Communication skills
- Problem-solving
- Personal care assistance
- Care plan development
- Patient safety techniques
- Payroll processing
- Employee confidentiality
Timeline
Independent PCA
Self Employed Services
02.2025 - 01.2026
Payroll Clerk
Hudson County Parks Dept.
06.2023 - 10.2024
Freelance Virtual Assistant
Self-Employed/Remote
07.2022 - 04.2023
Key Holder
The Toy Professor
10.2021 - 04.2022
HS Diploma - Self-Directed Study
S. Diann Homeschool