Eric Jones
Yorktown
Summary
Highly motivated Delivery Driver with 10 years of proven success in route optimization, on-time deliveries, and top-tier customer service. Skilled in safe vehicle operation, inspections, inventory management, and adapting in fast-paced environments. Known for exceeding performance goals while maintaining a strong safety record. Ready to bring experience and efficiency to a high-performing delivery team. Serve as an Active Duty Spouse.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
08.2024 - Current
- 3x “Front Runner Top Performer” award for exceptional customer satisfaction, high completion rates, and a flawless driving record.
- Transports and delivers 250-300 packages across 130-172 daily stops within urban and local areas, ensuring timely and safe deliveries. Completed 150+ rescues to support fellow Amazon employee drivers.
- Trained 15 new employees over 150 hours, emphasizing Amazon’s safe driving practices, threat awareness, and efficient delivery procedures.
- Skilled in operating in various weather conditions and lifting packages over 50 lbs.
Delivery Driver
Ferguson Plumbing Supply
10.2023 - 06.2024
- Successfully delivered plumbing supplies to residential and commercial construction sites, achieving a 98% on-time delivery rate.
- Maintained a flawless driving record, consistently adhering to all safety regulations and traffic laws.
Delivery Driver/Appliance Installer
Appliance Factory Mattress Kingdom
08.2022 - 09.2023
- Delivered a wide range of appliances to residential addresses, following optimized routes and strict time schedules. Loaded, unloaded, inspected, and operated delivery vehicles and merchandise with care and efficiency.
- Installed new appliances and removed old units, performing basic troubleshooting and maintenance as needed.
- Ensured customer satisfaction through safe handling, timely service, and professional on-site support.
Route Doughnut Delivery Driver
Krispy Kreme
03.2019 - 07.2022
- Delivered doughnuts to grocery store wholesale customers and tunnel shops
- Managed 29+ daily routines on PDA system, to include loading product onto your vehicle while cross-referencing your shuttle delivery orders.
- Communicated any route change suggestions to Manager
- Maintained great customer service relations
- Consistently model all store policies, standards, and practice
Delivery Driver
HCTI Amazon
07.2019 - 04.2021
- Consistently achieved a 99% successful delivery rate while managing a high volume of packages across diverse addresses.
- Maintained a perfect attendance record and consistently exceeded performance expectations.
- Successfully navigated challenging routes and traffic conditions, ensuring timely and accurate deliveries.
- Proactively resolved customer inquiries and delivery issues, consistently exceeding customer satisfaction goals.
Education
Computer trade School - Information Technology
MyComputerCareer.com-TechSkills
10.2020
Some College - Business
University of Central Arkansas
Conway, AR05.2006
High School Diploma - General Studies
El Dorado High School
El Dorado, AR05.2004
Skills
- Route Optimization & Tech Savvy: Skilled in efficient route planning using GPS, Amazon Flex, PDAs, ELDs, and tracking software to reduce delivery time
- Safe Driving: Strong safety record with an 850 e-Mentor FICO score; proficient in vehicle inspections and strict adherence to traffic laws
- Customer Service: Professional and responsive with over 200 positive feedbacks; quick to resolve delivery issues and maintain client satisfaction
- Order Accuracy: Detail-oriented in loading/unloading and verifying orders to ensure error-free, timely deliveries in all environments
Certification
- Driver License
- VA January 2024- January 2032
Timeline
Delivery Driver
Amazon
08.2024 - Current
Delivery Driver
Ferguson Plumbing Supply
10.2023 - 06.2024
Delivery Driver/Appliance Installer
Appliance Factory Mattress Kingdom
08.2022 - 09.2023
Delivery Driver
HCTI Amazon
07.2019 - 04.2021
Route Doughnut Delivery Driver
Krispy Kreme
03.2019 - 07.2022
High School Diploma - General Studies
El Dorado High School
Computer trade School - Information Technology
MyComputerCareer.com-TechSkills
Some College - Business
University of Central Arkansas
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