Ola Johnson-Wilson
Danville
Summary
Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Knowledgeable [Desired Position]. Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.
Overview
19
19
years of professional experience
Work History
Team Leader
Mohawk Industries Inc
09.2020 - 10.2024
- I gained extensive experience in Quality Control by implementing and managing quality assurance programs and performing regular quality audits to ensure that products met the highest standards
- Additionally, I supervised and trained team members to maintain consistency in quality control processes, which led to a significant improvement in overall performance
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- I have experience in identifying and analyzing scenarios that cause low performance and finding strategies to solve them
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- I have a track record of implementing improvement measures that resulted in increased efficiency
- I demonstrated excellent interpersonal skills that enabled me to build strong relationships with my team members and other departments
- Over four years of experience in Quality Control, Supervising and Training, and Improving Performance
- Strengths in Communication, Team-building, and Leadership
Team Leader
InnoSource
07.2015 - 06.2020
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Manager
Bojangles' Famous Chicken 'n Biscuits
09.2005 - 02.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
GED -
Adult Learning Center
701 Broad Street Danville Va. 2454101-1995
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Staff training
- Documentation and reporting
- Overseeing daily activities
- Conflict resolution
- Safety
- Safety processes and procedures
Application
10/02/24, Tyson Foods, Springdale, AR, 72762, Team Leader Manager, I am writing to express my interest in the Team Leader Manager position at Tyson Foods., Team Leader, Implemented and managed quality assurance programs, Performed regular quality audits to ensure product standards, Supervised and trained team members to maintain quality control processes, Significant improvement in overall performance, Quality Control, Supervision, Training, Improving Performance, Communication, Team-building, Leadership, I am excited about the possibility of joining the team at Tyson Foods as a Team Leader Manager.
Accomplishments
- Resolved product issue through consumer testing.
- Started as a biscuit maker and worked my way to manager, than co-general manager.
- Resolved problems for disgruntle customer
- Supervised team of 17 staff members.
Languages
English
Timeline
Team Leader
Mohawk Industries Inc
09.2020 - 10.2024
Team Leader
InnoSource
07.2015 - 06.2020
Manager
Bojangles' Famous Chicken 'n Biscuits
09.2005 - 02.2015
GED -
Adult Learning Center
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