Olivia Williams
Chesapeake
Summary
-Dynamic dental assistant with a proven track record at Chesapeake Dental Specialists, excelling in patient relations and maintaining a sterile environment. Leveraged teamwork and time management skills to enhance patient satisfaction and streamline operations, ensuring efficient care delivery and optimal customer engagement.
-Retail professional with extensive experience in managing store operations and leading teams to achieve sales goals. Known for strong commitment to collaboration and adaptability to changing retail environments. Proven skills in inventory management and customer service excellence.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Chesapeake Dental Specialists
06.2025 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Explained treatment procedures and instructed patients on home care guidelines.
- Documented patient dental health information, medical history, and vital signs for future reference.
Supervisor
Plato's Closet
03.2021 - 05.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Associate of Science - Dental Hygiene
Tidewater Community College
Norfolk, VA07-2026
Skills
- Patient relations
- Teamwork and collaboration
- Customer service
- Time management
- Customer engagement
Timeline
Dental Assistant
Chesapeake Dental Specialists
06.2025 - Current
Supervisor
Plato's Closet
03.2021 - 05.2025
Associate of Science - Dental Hygiene
Tidewater Community College
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