Olker Garcia
Round Hill
Summary
Experienced in advanced assembly roles, technical and professional individual well-prepared to excel in this field. Strong background in component assembly and troubleshooting, bringing valuable hands-on experience to any team. Track record showcases ability to enhance production quality and efficiency through keen attention to detail and problem-solving skills. Reliable team collaborator, adaptable to changing demands and fully committed to achieving high performance standards.
Overview
24
24
years of professional experience
Work History
Assembler Technician
Thorlabs Inc.
01.2017 - Current
- Conducted final tests on assembled units to verify functionality before packaging and shipment, ensuring customer satisfaction upon delivery.
- Demonstrated versatility in assembling various components using hand tools, power tools, and automated machinery as needed.
- Collaborated with engineering teams for continuous improvement of assembly processes, resulting in increased productivity.
- Streamlined workflow by maintaining clear communication with fellow technicians, supervisors, and quality control personnel.
- Displayed exceptional mechanical aptitude and assembled and troubleshot complex equipment using diverse hand and power tools.
- Supported new hires during onboarding and trained them on proper assembly techniques, promoting a seamless integration into the team.
- Assisted in the development of new assembly processes, providing valuable feedback to engineers based on hands-on experience with the product.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Trained new assembly personnel on proper use of equipment.
- Participated actively in team meetings, sharing valuable insights to optimize operations further within the department continuously.
Project Coordinator/Sales Associate
Progressive Wallcovering Technicians Inc
05.2015 - 01.2017
- Defined manpower, equipment and resource needs for field projects, keeping open lines of communication with specialists and contractors to meet project milestones on time and on budget.
- Arranged supplies efficiently to avoid wasted time and materials.
- Set up safe and solid scaffolds or special ladder arrangements to complete hanging jobs in large interior spaces.
- Maintained organized, clean and safe work areas to protect people, equipment and building interiors.
- Painted walls, ceilings and other surfaces with sponges, rolls, brushes and spray guns.
- Used sketches, blueprints, and written orders to plan and carry out accurate jobs.
- Expanded customer base through cold calling, networking, and relationship building.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Field Technician Satellite Installer
Mastec Directv
11.2010 - 01.2015
- Collaborated with team members to complete complex installation projects, ensuring seamless integration of satellite systems into existing infrastructure.
- Installed wiring, cabling and networking hardware on customer premises.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Ability to attend as many as 10 Service calls per day (During summer time) Ensured that the installation process has been completed and maximize optimal levels of signals for customer TV experience.
- Optimized scheduling efficiency by accurately estimating job duration times while considering potential complications or challenges that may arise during installations.
CUSTOMER CARE REPRESENTATIVE
N.E.W. CORPORATION
09.2007 - 10.2009
- Provided clients with exceptional service and convenience procedures over the phone
- I assisted all callers with registration and information on their new service plans
- I also provided accurate information about coverage for the following stores; Best Buy, Sam's Club, Toy R Us, OfficeMax Wall-Mart and Kmart
- DIRECTV PROGRAM Troubleshoot over the phone for all Direct TV customers and technicians
- I educated customers with product knowledge and detail instructions
- Answer questions about program information and upcoming events
- Help customers scheduling visits, and contact technicians for ETA
- I translated 70 % of calls for Spanish speaking clients.
FRONT DESK AGENT
BEST WESTERN HOTEL
01.2001 - 05.2005
- Ensure the community occupancy level to be full at 100%
- Register more then fifty Guests in a quick, efficient manner, on a daily basis
- Complete accurate work orders for maintenance and management
- Kept accurate records of transaction including, credit cards, checks and cash
- I also answered service line for guests and place reservations in hotel system.
Education
No Degree - Architecture Drawing
Northern Virginia Community College
Skills
- Mechanical Assembly
- Precision measurement
- Small Parts Assembly
- Assembly and production
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Decision-Making
- Blueprint Reading
- Assembly procedures
- Fluent Bilingual Spanish/English
Computer Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Accomplishments
- Resolved assembly problems by altering dimensions to meet specifications.
- Collaborated with team of [Number] in the development of [Project name].
Timeline
Assembler Technician
Thorlabs Inc.
01.2017 - Current
Project Coordinator/Sales Associate
Progressive Wallcovering Technicians Inc
05.2015 - 01.2017
Field Technician Satellite Installer
Mastec Directv
11.2010 - 01.2015
CUSTOMER CARE REPRESENTATIVE
N.E.W. CORPORATION
09.2007 - 10.2009
FRONT DESK AGENT
BEST WESTERN HOTEL
01.2001 - 05.2005
No Degree - Architecture Drawing
Northern Virginia Community College
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