Dedicated professional with a focus on problem-solving and service orientation. Experience in front desk management and administrative tasks, contributing to improved resident experiences and operational support.
Overview
8
8
years of professional experience
Work History
Real Estate Assistant
RZVLLC
Brentwood
10.2025 - Current
Facilitated communication among buyers, sellers, and realtors to streamline transactions.
Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.
Identified potential listings and arranged meetings to maximize opportunities.
Managed errands, including dropping off lockboxes and handling business correspondence, to support daily operations.
Managed calendar and scheduled appointments for real estate agents.
Resident Service Aide
The Belvedere Condominiums
Arlington
09.2024 - 08.2025
Greeted residents and guests, ensuring a welcoming environment.
Managed front desk operations, handling inquiries and requests efficiently.
Coordinated maintenance and service requests with vendors to ensure timely resolution of resident issues.
Assisted in organizing community events and resident activities to enhance social interaction and community engagement.
Monitored building security systems, enforcing safety protocols to maintain a secure environment for residents.
Provided information on local amenities and services to residents.
Collaborated with team members to enhance overall resident experience.
Demonstrated superior customer service skills when interacting with guests and tenants alike.
Created reports detailing activities performed during shifts such as guest arrivals and departures or incidents requiring follow-up action by management staff.
Inspected common areas of the building such as lobbies, hallways, stairwells, elevators. on a daily basis.
Entered work orders for housekeeping, pest control and maintenance issues.
Scheduled conference room and other reservations using proprietary software.
Semi professional soccer player
L'Entente Sporting Viry
Region 1
08.2018 - 06.2024
Competed in regional and national leagues representing L'Entente Sporting Viry.
Reviewed game footage to enhance tactical awareness and individual performance.
Maintained physical fitness through rigorous training and conditioning routines.
Coordinated plays and supported teammates to foster collaboration and team dynamics.
Engaged with coaching staff to refine game strategies and implement feedback effectively.
Preloader
UPS
Springfield
11.2020 - 08.2021
Loaded packages onto delivery trucks, ensuring timely and secure transportation.
Loaded and unloaded freight from trucks with a hand-truck or pallet jack.
Inspected packages for damage before loading onto vehicles.
Collaborated with preloaders to streamline workflow and enhance daily operations.
Assisted with unloading trailers manually using tools such as dollies or carts.
Updated knowledge of warehouse procedures and policies to support shipping and receiving activities.
Education
Some College (No Degree) - Business Administration
University of Akron
Akron, OH
Skills
Amenity reservations
Front desk operations
Scheduling appointments
Answering phones and transferring calls
Service orientation
Transportation logistics
Building Link
Key track operations
Problem solving
Attention to detail
Team collaboration
Effective communication
Package handling
Timeline
Real Estate Assistant
RZVLLC
10.2025 - Current
Resident Service Aide
The Belvedere Condominiums
09.2024 - 08.2025
Preloader
UPS
11.2020 - 08.2021
Semi professional soccer player
L'Entente Sporting Viry
08.2018 - 06.2024
Some College (No Degree) - Business Administration