OMAR ABUSUMAYA
Vienna
Summary
Results-driven Data Center Technician with extensive experience at AWS, excelling in server management and infrastructure monitoring. Proven ability to minimize downtime through effective troubleshooting and root-cause analysis. Strong team collaboration skills complemented by a commitment to maintaining high operational standards in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Center Technician
Amazon Web Services
07.2024 - 05.2025
- - Performed installation, maintenance, and decommissioning of servers, storage systems, and networking equipment in high-availability data center environments.
- - Diagnosed and resolved hardware issues on a wide range of devices, including servers, switches, and routers, ensuring minimal downtime and SLA adherence.
- - Monitored and managed data center infrastructure using proprietary AWS tools and dashboards for performance, temperature, and system health.
- - Configured and replaced components such as CPUs, DIMMs, NICs, PSUs, SSDs/HDDs, and backplanes in high-density, rack-mounted servers.
- Worked with CRAC units and UPS.
- Asissted Data Center Engineers and HVAC teams with projects around the Data Center
Lead Manufacturing Lab Engineer
LensCrafters
02.2021 - 01.2023
- - Operated and maintained optical manufacturing equipment, including lens blockers, edgers, tracers, and surfacing machines, to produce high-quality prescription lenses.
- - Trained and supervised lab technicians on proper handling, inspection, and finishing of lenses according to LensCrafters and ANSI standards.
- - Calibrated and performed preventive maintenance on lab machinery to ensure consistent output and reduce equipment downtime.
- - Implemented and enforced safety protocols and equipment maintenance schedules to ensure a clean and hazard-free work environment.
Education
A.A.S - Cybersecurity
N.O.V.A Community College
10.2022
High School Diploma - undefined
Marshall High School
06.2020
Skills
- Network troubleshooting
- Backup and recovery
- Maintenance and repairs
- Server management
- Security protocols
- Computer troubleshooting
- Structured cabling
- Power distribution
- Data center operations
- Infrastructure monitoring
- Server configuration
- Capacity planning
- Network support
- Disaster recovery
- IT support
- Team collaboration
- Time management
- Problem solving
- Technical documentation
- Root-cause analysis
- Microsoft Word
- Microsoft Excel
- Typing Skills
- Communication
- Time Management
- Google Workspace
- Attention to Detail
- Multitasking
- Cloud Storage Management
- Customer Service
- Team Collaboration
- Computer Skills
- IT Help Desk Support
Certification
- Completed multiple IT projects that concluded using Python, a beginner coding software, during a semester at school.
- Civil Engineering/ Construction Superintendent Apprenticeship with Whiting Turner. (APRIL 2022- APRIL 2022) 1 month
- Google IT Certification
- Google Cybersecurity Certification
- IBM Data Science Certification
- Microsoft IT Desktop Support Certification
- Gained practical experience in Python through several IT-focused courses involving scripting, automation, and basic development.
- Information Technology Help Desk Support Internship with Corsatechs LLC, Mclean, VA (MAY 2024- JUNE 2024) 2 Months
- Provided technical support to end-users by troubleshooting hardware, software, and network issues
- Responded to service tickets and resolved issues efficiently via phone, email, and remote access tools
- Installed, configured, and maintained operating systems, printers, and essential IT equipment
- Documented support cases and contributed to the internal knowledge base to streamline future support
- Information Technology Summer at Net Y Solutions. Currently interning (MAY 2025)
Timeline
Data Center Technician
Amazon Web Services
07.2024 - 05.2025
Lead Manufacturing Lab Engineer
LensCrafters
02.2021 - 01.2023
High School Diploma - undefined
Marshall High School
A.A.S - Cybersecurity
N.O.V.A Community College
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