Omar Marei
Reston
Summary
Effective Student committed to learning, developing skills in buisness and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
3
3
years of professional experience
Work History
Lifetime Cafe
Lifetime Fitness Athletic
08.2023 - 05.2024
- Responded to and resolved guest inquiries, disputes and issues to maintain guest satisfaction.
- Ensured seamless transitions between shifts by implementing thorough handover procedures for accurate information exchange among employees.
Front Desk
SkateQuest
10.2022 - 06.2023
- Routed incoming mail and messages to relevant personnel without delay.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Confirmed appointments, communicated with clients, and updated client records.
Lifetime Cafe Member
Lifetime Fitness
09.2021 - 12.2021
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Brewed coffee and tea and changed out drink station syrups.
Education
High School Diploma -
Herndon High School
Herndon, VA06.2023
Skills
- Team Collaboration
- Bilingual Communication
- Energetic and Enthusiastic
- Time Management
Accomplishments
Herndon High School Ice hockey assistant captain
4-year varsity starter
Herndon High School Lacrosse Player
1 Year JV
Reston Raiders Ice Hockey
I was apart of the Reston Raiders for 12 years. Through hockey, I've developed strong team skills, leadership abilities, and effective communication.
Timeline
Lifetime Cafe
Lifetime Fitness Athletic
08.2023 - 05.2024
Front Desk
SkateQuest
10.2022 - 06.2023
Lifetime Cafe Member
Lifetime Fitness
09.2021 - 12.2021
High School Diploma -
Herndon High School
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