Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Open To Work
Hi, I’m

Omer Shaikh

Annandale

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

IT Support TechnicianData Center TechnicianData Center Operations TechnicianData Analyst Intern

Work Type

Full Time

Location Preference

On-Site
Open to relocation: Yes

Salary Range

$0/yr - $200000/yr

Important To Me

Career advancementWork-life balance

Summary

Detail-oriented IT support technician specializing in Windows desktop support and hardware troubleshooting. Proven track record in service desk management and delivering exceptional customer support. Efficiently resolves technical issues to enhance user satisfaction and productivity.

Overview

2
years of professional experience
2
Certifications

Work History

Self employed
Annandale

Independent IT Support & Computer Repair Tech
03.2024 - Current

Job overview

  • Diagnosed hardware issues in computers and laptops for various clients.
  • Repaired and replaced defective components to restore device functionality.
  • Provided technical support through troubleshooting for diverse computer problems.
  • Installed and configured software applications tailored to client needs.
  • Maintained inventory of spare parts and tools for efficient operations.
  • Stayed updated on industry trends to enhance repair techniques and services.

Tesla

Tesla Delivery vehicle prep
05.2025 - 02.2026

Job overview

  • Streamlined processes and optimized performance using various software and tools.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Safely moved vehicles across multiple locations while managing inventory for efficient delivery.
  • Collaborated with logistics services to prioritize high-priority orders and meet delivery deadlines.

Southern Auto Group
Annandale

IT Support Technician
02.2024 - 05.2025

Job overview

.

  • Provided technical assistance for software and hardware issues across dealership operations.
  • Diagnosed and resolved user problems with various IT systems and applications.
  • Managed help desk tickets, ensuring timely responses to employee requests.
  • Installed and configured new workstations and peripherals for staff use.
  • Collaborated with vendors to procure IT equipment and services as needed.

Education

Comptia.org
Online

Certificate from Comp Tia A+
12-2025

Northern Virginia Community College
Annandale, VA

Associate of Science from Information Technology
06-2026

University Overview

  • Computer Hardware and Operating Systems
  • Networking Fundamentals
  • Information Technology Support
  • 3.9 GPA

George Mason University
Fairfax, VA

Bachelor from Information Technology
08-2028

Skills

  • Windows Desktop Support
  • Hardware Troubleshooting
  • Service Desk / Ticket Management
  • Customer / End-User Support
  • Networking Basics
  • Microsoft Enterprise Tools
  • Escalating issues to higherlevel teams
  • Inventory management
  • Hardware troubleshooting
  • Diagnostics
  • Hardware and software installation
  • CompTIA A certified

Languages

English
Native/ Bilingual

Certification

Comp TIA A +

Timeline

Tesla Delivery vehicle prep

Tesla
05.2025 - 02.2026

Independent IT Support & Computer Repair Tech

Self employed
03.2024 - Current

IT Support Technician

Southern Auto Group
02.2024 - 05.2025

Comptia.org

Certificate from Comp Tia A+

Northern Virginia Community College

Associate of Science from Information Technology

George Mason University

Bachelor from Information Technology

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Omer Shaikh