Oriana Alexander
Henrico,VA
Summary
Dynamic and dependable professional with strong organizational skills, honed as a Front Desk Associate at Pet Paradise Resort. Proven ability to enhance customer satisfaction through effective conflict resolution and collaboration. Adept at managing reservations and maintaining a flexible work schedule, ensuring seamless operations and guest experiences.
Developed valuable skills in collaborative academic setting, including effective communication and time management. Demonstrated ability to handle administrative tasks and support team projects with efficiency and precision. Seeks to transition these skills into veterinary medicine field, contributing meaningfully to dynamic team environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Student Assistant
North Carolina Agricultural and Technical State University
01.2025 - 05.2025
- Managed inventory of educational materials, maintaining accuracy and organization.
- Provided administrative support by scheduling appointments and managing correspondence.
- Engaged with students to address inquiries, enhancing overall satisfaction with services provided.
Front Desk Associate
Pet Paradise Resort
07.2024 - 08.2024
- Greeted and assisted guests with check-in and check-out processes to enhance customer experience.
- Managed reservations and room assignments using property management software.
- Addressed guest inquiries and resolved issues promptly, ensuring satisfaction.
- Collaborated with housekeeping to maintain cleanliness and readiness of accommodations.
Education
Bachelor of Science - Animal Science
North Carolina Agricultural And Technical State University
Greensboro, NC05-2028
Skills
- Leadership qualities
- Strong organization
- Flexible work schedule
- Conflict resolution
- Adaptive learning
- Collaborative and Team-oriented
- Strong work ethic and dependable
Certification
- Veterinary Assistant Certification, Hermitage ACE Center: Veterinary Science Program - May 2024
Timeline
Student Assistant
North Carolina Agricultural and Technical State University
01.2025 - 05.2025
Front Desk Associate
Pet Paradise Resort
07.2024 - 08.2024
Bachelor of Science - Animal Science
North Carolina Agricultural And Technical State University