Oscar Martinez
Ashburn
Summary
Dedicated Assistant Property Manager with 3 years of experience in the industry and over 10 years of customer service and my detailed track record for documenting tenants needs and notices. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
13
13
years of professional experience
Work History
Assistant Property Manager
Morgan Properties
09.2022 - Current
- Manage budget and accounts.
- Inspect property on a regular basis to assess condition of buildings and grounds, and to ensure that vacant homes are ready for the new tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Met goal every month by collecting 99% on rent.
- Kept renewal retention at 70%
- Audit lease files to ensure that all required legal documents are signed and accurate.
- Handled tenant complaints promptly and appropriately.
- Showed apartments to potential tenants and answered questions regarding community.
- Processed applications and ensured accuracy of the screening process.
Professional Leasing Consultant
Morgan Properties
11.2020 - Current
- Responded to requests and scheduled appointments for property showings.
- Greeted prospects in a professional manner, showed apartments, and provided all information about the community.
- Follow up with applicants and prospects in a timely manner.
- Conducted regular inspections to ensure vacant apartments are ready for move in.
- Assisted applicants with the application process and gather the supporting documentation.
- Assisted prospective tenants in paperwork completion to facilitate smooth move-in processes.
- Accepted and completed Notices to Vacate.
- Post ads on Craigslist and Facebook.
- Maintain marketing material.
Server
Seasons 52/ Darden
06.2014 - 03.2020
- Held Check Wait and Captain shifts ensuring that other employees accomplish their responsibilities.
- Welcome and help improve new management as they adapt to the Tyson's location.
- Served food and beverages promptly with focused attention to customer needs.
- Capable and knowledgeable to mix drinks.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Learn and communicate new seasonal menus for each season.
- Responsible to train and supervise new hires.
Server/Host
Il Fornaio Restaurant
02.2011 - 06.2014
- Responsible for answer and adequately responding to guest's needs over the phone.
- Completed extensive corporate training programs to include, wine presentations and recommendations to a discerning clientele for fine dining restaurant.
- Adhered to a high level of guest service standards, consistently exceeded secret shopper benchmarks and sales quotas.
- Communicated with the chef to maximize the customer satisfaction.
- Responsible to train and supervise new hires.
Education
High School Diploma -
Herndon High School
Herndon, VASkills
- Telephone and Email Etiquette
- Leasing and Sales
- Detailed oriented and highly organized
- Excellent communication
- Bilingual: English and Spanish
- Proficient with Microsoft Office (Word/Excel)
- Financial management and budgeting
- Excellent customer service
- Task prioritization
- Time management
- Team leadership
Timeline
Assistant Property Manager
Morgan Properties
09.2022 - Current
Professional Leasing Consultant
Morgan Properties
11.2020 - Current
Server
Seasons 52/ Darden
06.2014 - 03.2020
Server/Host
Il Fornaio Restaurant
02.2011 - 06.2014
High School Diploma -
Herndon High School
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