Oslyn B. Glenn

Preside over hearings for inmate disciplinary reports.

Collaborate with correctional staff to uphold due process in the hearing process, ensuring fairness and transparency.

Supervise, implement, and administer all 861.1 procedures related to hearings and inmate discipline.

Monitor the penalty offer process under 861, maintaining adherence to institutional standards and policies.

Encouraged positive inmate behavior by implementing appropriate consequences for negative actions, fostering a more constructive environment.

Maintain compliance with Department policy, Institutional operating procedures. Primarily the 861.1

Managed time effectively by organizing tasks and prioritizing responsibilities to meet deadlines.

• Oversaw daily operations in correctional facility to maintain safety and compliance.
• Performed multiple roles including RHU, master control, and transportation to ensure facility security.
• Managed inmate schedules and activities for compliance with regulations.
• Trained staff on safety protocols and emergency response procedures.
• Acquired diverse experience in correctional operations at Fluvanna women’s facility.

• Demonstrated strong customer service and interpersonal skills to foster positive guest experiences.
• Applied operational and technical skills to support efficient service delivery.
• Physical & Efficiency skills - Multitasking, speed, Memory and endurance.
• Ensured cleanliness standards in workspace to create inviting dining environment.

• Responded to phone inquiries promptly
• Assisted visitors with inquiries upon arrival
• Sorted and filed paperwork for new employees
• Assisted team members with workload demands
• Trained volunteers on tasks and responsibilities, enhancing team effectiveness
• Contacted voters to gather feedback, improving outreach efforts
• Analyzed campaign data to identify trends, informing strategy adjustments

• Coordinated and scheduled appointments for clients and staff to optimize time management.
• Assisted sales team by managing customer inquiries and processing transactions.
• Delivered exceptional customer service, fostering positive relationships and customer loyalty.
• Organized and filed documents systematically to enhance retrieval efficiency.