Owen Mega
RICHMOND,VA
Summary
Dynamic sales professional with a strong work ethic and exceptional customer service skills, proven at EcoShield Pest Control. Successfully exceeded sales quotas through persuasive communication and product knowledge. Adept at guest engagement and cash handling, fostering trust and satisfaction in every interaction. Committed to delivering outstanding results in fast-paced environments.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Door-to-Door Sales Representative
EcoShield Pest Control
05.2024 - 08.2024
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
- Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
- Educated prospective clients about product features, benefits, and pricing structures to facilitate informed decision-making processes.
- Met or exceeded sales quotas 4 months out of 4.
- Surpassed $100,000 in sales revenue that garnered incentives like trips and percentage increase on revenue sold.
Server
Wong's Tacos
10.2021 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cart Attendant
Costco
06.2021 - 09.2021
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
- Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
- Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
Ice Cream Server
Gelati Celesti
09.2021 - 03.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Handled cash transactions accurately, promoting trust between the business and its customers.
Education
No Degree - Global Commerce
Christopher Newport University
Newport News, VA05-2026
Skills
Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Building rapport
- Persuasion techniques
- Objection handling
- Sales strategies
- Cold calling
- Closing deals
- Paperwork coordination
- Customer relationship management
- Follow-up skills
- Database management
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 18 staff members.
Languages
Spanish
Limited Working
Timeline
Door-to-Door Sales Representative
EcoShield Pest Control
05.2024 - 08.2024
Server
Wong's Tacos
10.2021 - 01.2025
Ice Cream Server
Gelati Celesti
09.2021 - 03.2022
Cart Attendant
Costco
06.2021 - 09.2021
No Degree - Global Commerce
Christopher Newport University
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