Page Garrett
Triangle
Summary
Productive call center representative with several years of experience building rapport with clients and providing quality support. Gifted in answering large volume of customer calls and resolving customer complaints. Recognized for consistently earning top customer satisfaction ratings.
Overview
2
2
years of professional experience
Work History
Call Center Representative
PayTech Trust
Chantilly
01.2025 - 03.2025
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Strengthened customer retention by offering discount options.
- Provided exceptional customer service to ensure customer satisfaction.
Nutritionist
Stafford county school
Stafford
08.2024 - 11.2024
- Conducted complete nutrition assessment to determine program eligibility.
- Weighed ingredients accurately prior to cooking processes.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Made meals in accordance with company standards and requirements.
Cashier Team Lead
Popeyes
Dumfries
09.2023 - 02.2024
- Operated cash register and received payment from customers in cash or credit form.
- Communicated effectively with management regarding operations issues or concerns.
- Coached staff on strategies to enhance performance and improve customer relations.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
Adult Care Provider
Community Concepts
Woodbridge
04.2023 - 08.2023
- Assisted clients with maintaining good personal hygiene.
- Recorded client status progress and challenges in logbooks and reports.
- Ensured that all safety precautions were followed during recreational activities.
- Observed, reported and documented patient status and care provided.
- Encouraged the development of skills essential for independent living such as budgeting, grocery shopping, cooking meals .
Education
Associate of Applied Science - Medical Assistant
Sanford Brown College
McLean, VA08-2011
Skills
- Nutritional assessment
- Meal preparation
- Customer retention
- Cash handling
- Performance coaching
- Customer relationship management
- Call center customer service
- Problem-solving skills
- Data entry
Affiliations
- swimming
- singing
- being a mother of a beautiful daughter
- spending time family and friends
- traveling to new places
Timeline
Call Center Representative
PayTech Trust
01.2025 - 03.2025
Nutritionist
Stafford county school
08.2024 - 11.2024
Cashier Team Lead
Popeyes
09.2023 - 02.2024
Adult Care Provider
Community Concepts
04.2023 - 08.2023
Associate of Applied Science - Medical Assistant
Sanford Brown College
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