Paige Crandall
Gordonsville
Summary
Organized Loan Officer Assistant bringing exceptional administrative and problem-solving skills focused on efficiently fulfilling loan requirements. Knowledgeable about checklists and disclosures, business correspondence and recordkeeping. Skilled at keeping all paperwork orderly and properly transferred.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Production Partner
New American Funding
07.2023 - Current
- Processed loan applications according to established procedures while adhering to compliance standards.
- Verified borrower’s income, assets and liabilities to ensure they meet lending requirements.
- Analyzed complex financial data to determine eligibility criteria for loans.
- Accurately calculate income based on paystubs, W2's, tax returns.
- Collaborated with real estate agents, title companies, appraisers and other third-party vendors throughout the loan process.
- Developed strong customer service skills to effectively respond to inquiries from clients and lenders.
President of Parent Advisory Board
Prospect Heights Middle School
08.2024 - Current
- Planned and implemented fundraising events.
- Supported cash flow management by developing projections for annual donations, sales and grants.
- Planned and managed annual budgets, tracking expenses, and investigating discrepancies to maintain optimal controls.
Loan Officer Assistant
Team Phil Nguyen/ Bay Equity
07.2022 - 07.2023
- Provided team management in the success of over $200 million in sales per year
- Maintained referral source relationships through quick response time and excellent custom service.
- Developed an understanding of various types of mortgage products available from different lenders.
- Verified accuracy of information on loan applications including income, employment, assets, debts and credit scores.
- Researched complex borrower situations in order to provide solutions that best fit their needs.
- Monitored daily pipeline reports to ensure that loans were processed in a timely manner.
- Managed customer expectations throughout the entire loan process while providing exceptional customer service.
- Actively participated in weekly team meetings offering suggestions and updates on progress made.
- Performed pre-qualification assessments based on borrower’s financial profile.
- Remained in contact with customers to follow up on loan applications and answer basic inquiries while providing quality service.
- Reviewed closing documents with borrowers prior to signing ensuring accuracy of terms and conditions outlined in the mortgage agreement.
Loan Officer Assistant
Atlantic Coast Mortgage
11.2016 - 07.2022
- Performed pre-qualification assessments based on borrower’s financial profile.
- Analyzed credit reports for potential underwriting issues or discrepancies.
- Collected supporting documentation from customers, gathering documentation for pre-approval.
- Analyzed customer’s credit and financial scenarios to determine appropriate loan products.
- Verified accuracy of information on loan applications including income, employment, assets, debts and credit scores.
- Acted as point of contact by keeping customer and referral sources informed throughout process.
- Monitored daily pipeline reports to ensure that loans were processed in a timely manner.
- Assisted Loan Officers in processing loan applications and gathering necessary documents for underwriting.
Education
Bachelor of Science (B.S.) - Social Sciences
Old Dominion University
Norfolk, VA05.2011
Skills
- Collections and invoice processing
- Journal updates
- Recordkeeping
- Data organization
- Credit analysis
- Financial transactions expertise
- Schedule management
Certification
NMLS
Timeline
President of Parent Advisory Board
Prospect Heights Middle School
08.2024 - Current
Production Partner
New American Funding
07.2023 - Current
Loan Officer Assistant
Team Phil Nguyen/ Bay Equity
07.2022 - 07.2023
Loan Officer Assistant
Atlantic Coast Mortgage
11.2016 - 07.2022
Bachelor of Science (B.S.) - Social Sciences
Old Dominion University
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