Paige Wainwright
Canton,MI
Summary
Detail-oriented healthcare professional with experience in clinical documentation review, outpatient coding support, and provider collaboration to improve documentation accuracy and compliance. Skilled in identifying documentation gaps and supporting risk adjustment. Strong understanding of healthcare regulations, HIPAA compliance, quality improvement initiatives, and population health analytics. Proven ability to collaborate with cross-functional teams to identify trends, optimize workflows, and support data-driven decision-making in fast-paced healthcare environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Healthcare Administrative Associate
Carilion Clinic
Roanoke, VA
11.2022 - Current
- Assisted in managing office supplies and inventory levels to ensure operational efficiency.
- Supported scheduling and calendar management for team members, optimizing resource allocation.
- Coordinated communication between 14 departments to facilitate information flow and project updates.
- Processed incoming correspondence and documents, ensuring timely responses and accurate record-keeping.
- Managed electronic records and documentation using Epic systems, enhancing data accuracy and accessibility.
- Coordinated scheduling and logistics for multiple departments, ensuring efficient operations and resource allocation.
- Managed confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols.
- Enhanced team productivity with effective communication, collaboration, and problem-solving skills.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and maintained a well-organized filing system, improving document retrieval times.
Internship Student
ERC Eyecare
Guwahati, Assam, India
03.2026 - 04.2026
- Developed and implemented quality improvement initiatives to enhance patient care services for 7 hub hospitals.
- Conducted quality audits to ensure compliance with regulatory standards and internal protocols.
- Monitored clinical performance metrics to assess adherence to established guidelines and benchmarks.
- Ensured compliance with regulatory standards by conducting regular audits, monitoring policy adherence, and addressing any gaps in practice promptly.
Dental Assistant
Love Family Dentistry
Roanoke, VA
01.2021 - 11.2021
- Assisted in patient preparation and comfort during dental procedures to enhance overall experience.
- Managed sterilization of instruments and equipment, ensuring compliance with safety protocols.
- Supported dentists with chairside assistance, improving workflow efficiency in high-demand environments.
- Educated patients on oral hygiene practices, fostering better health outcomes through proactive communication.
Education
Bachelor of Science - Healthcare Administration
Western Governors University
Salt Lake City, UT04-2026
Associate of Applied Science - Physical Therapy Assistant
Patrick & Henry Community College
Martinsville, VA12-2021
Associate of Science - Science
Virginia Western Community College
Roanoke, VA05-2019
Skills
- Relationship building
- File organization
- Verbal communication
- Customer service
- Documentation and recordkeeping
- Adaptability and flexibility
Accomplishments
- National Honor Society (NHS)
- Ambassador, National Society of High School Scholars (NSHSS)
- CCAP Scholar
- Phi Theta Kappa Honor Society
- Alliance for Excellence Award
- Member, National Society of Leadership and Success (NSLS)
Honors & Awards
Certification
- Dental Radiation Safety Certification
- FEMA Emergency Management Certifications
- CareerBridge Professional Certificates
- Global Employability Certificate
Languages
English
Native or Bilingual
Timeline
Internship Student
ERC Eyecare
03.2026 - 04.2026
Healthcare Administrative Associate
Carilion Clinic
11.2022 - Current
Dental Assistant
Love Family Dentistry
01.2021 - 11.2021
Bachelor of Science - Healthcare Administration
Western Governors University
Associate of Applied Science - Physical Therapy Assistant
Patrick & Henry Community College
Associate of Science - Science
Virginia Western Community College