Pamela Colden

• Conducted thorough inspections daily of raw materials and finished products to ensure compliance with quality standards.
• Implemented quality control procedures, improving defect detection rates 75% by refining inspection techniques.
• Collaborated with production teams to address quality issues, enhancing overall product reliability.
• Maintained quality documentation and records for conformance with relevant standards.
• Evaluated samples against standards by completing measurements, visual inspections, and other established tests. Also enhanced product quality by identifying defects in a timely manner. Investigate any questionable results.
• Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
• Conducted quality inspections of work areas to ensure safe and clean environments to ensure compliance.
• Reduced customer complaints by proactively addressing potential issues before products left the facility.
• Improved communication between departments by acting as a liaison between production and engineering teams on quality matters.

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Oversaw the Inventory Control and Quality Assurance team at Amazon. Ensured accurate inventory levels, implemented process improvements by 20%, and maintaining high standards of quality control to support fulfillment operations. Work as a liaison between different departments throughout work center.

• Lead a award winning team in warehouse operations, focusing on efficiency and accuracy and Quality Assurance.
• Developed strategic plans that increase productivity through optimized warehouse layout and inventory management.
• Streamline shipping and receiving operations, cutting lead times and improving supply chain efficiency by 50%.

• Oversaw quality assurance operations, streamlining procedures in receiving, order picking, packing, and dispatching.
• Executed comprehensive inventory audits, establishing control measures that minimized stock variances.
• Rolled out a new warehouse management system, improving inventory precision and expediting order processing.
• Led and developed a team of 50, ensuring peak productivity and adherence to organizational standards.
• Organized and managed the distribution of donations to various charitable entities.