Pamela J Salzman
Norfolk
Summary
Highly motivated Human Resources professional with extensive expertise in HR compliance and benefits design, adept at managing complex employee programs and policies. Demonstrates proficiency in data analysis and project management, ensuring 100% compliance and fostering a culture of transparency. Committed to enhancing employee engagement and retention through innovative program implementation, leverages data analysis to drive results.
Overview
24
24
years of professional experience
Work History
Asst. Dir. Total Rewards
Xylem Tree Experts
09.2023 - Current
- Designed and launched a new employee recognition program, leading to marked improvements in engagement and team morale.
- Evaluated market trends in total rewards, providing data-driven insights that informed us of strategic adjustment to our offerings.
- Administer human resources policies and programs and guide the onboarding staff to manage and implement programs that support company objectives.
- Managed FMLA administration, coordinating leave requests and tracking time off for compliance purposes.
Sr Dir. Employee Benefits & HR Compliance
YMCA of South Hampton Roads
08.2012 - 09.2023
- Led HR compliance initiative, ensuring adherence to regulations and achieving a 100% compliance rate during audits.
- Fostered a culture of transparency by implementing regular staff training, enhancing employee engagement, and reducing turnover.
- Developed a comprehensive benefits program, attracting top talent and increasing employee satisfaction significantly.
- Analyze workforce data to identify trends, enabling targeted interventions that resulted in measurable improvements in retention.
Benefits Manager
Portfolio Recovery Associates
04.2010 - 03.2012
- Audited benefit programs and agreements to optimize service delivery.
- Educated staff on the value of their benefits package through training sessions and informational materials.
- Conducted regular audits of benefit plans to identify discrepancies and maintain accuracy in records.
- Coordinated disability claims management, working closely with insurance providers to facilitate prompt resolutions for affected employees.
Benefits Manager
Bank Of Hampton Roads
11.2008 - 03.2010
- Managed FMLA administration, coordinating leave requests and tracking time off for compliance purposes.
- Audited benefit programs and agreements to optimize service delivery.
- Coordinated disability claims management, working closely with insurance providers to facilitate prompt resolutions for affected employees.
HR and Benefits Manager
Colonial Foods, LLC
01.2001 - 10.2008
- Reduced overall company healthcare costs with strategic negotiations and vendor partnerships.
- Ensured compliance with all federal, state, and local regulations governing employee benefits programs.
- Developed customized reports for senior leadership detailing key metrics related to employee benefit program performance.
- Partnered with Workers’ Compensation carrier to manage the first report, investigate compensability, develop a return-to-work program to create a dramatically safer work environment. Reducing our experience modification by 30% and a 75% reduction ($500,000) on premiums over a three-year period.
Education
Certified Compensation Professional (CCP) - Human Resources
World At Work
Scottsdale, AZ04-2024
Professional in Human Resources (PHR) - Human Resources
Old Dominion University
Norfolk, VA05-2010
Skills
Employee benefits plan design
HR compliance and legal knowledge
Leave administration
Strategic planning
Project management
Employee onboarding
HR analytics
Coaching and mentoring
Employee wellness program design
Policy implementation
Timeline
Asst. Dir. Total Rewards
Xylem Tree Experts
09.2023 - Current
Sr Dir. Employee Benefits & HR Compliance
YMCA of South Hampton Roads
08.2012 - 09.2023
Benefits Manager
Portfolio Recovery Associates
04.2010 - 03.2012
Benefits Manager
Bank Of Hampton Roads
11.2008 - 03.2010
HR and Benefits Manager
Colonial Foods, LLC
01.2001 - 10.2008
Certified Compensation Professional (CCP) - Human Resources
World At Work
Professional in Human Resources (PHR) - Human Resources
Old Dominion University
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