Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pamela Rossman

James City County

Summary

Proven track record in enhancing visitor satisfaction and safety at James City County, demonstrating exceptional customer service and meticulous attention to park cleanliness. Skilled in grounds maintenance and effective communication, I excel in creating positive environments and streamlining operations for efficiency. Achieved significant improvements in operational standards and visitor engagement.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Park Attendant

James City County
03.2020 - Current
  • Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction.
  • Educated visitors on park rules and regulations, fostering a safe environment for all guests.
  • Enhanced visitor experience by providing exceptional customer service and maintaining park cleanliness.
  • Increased park safety by regularly inspecting equipment and reporting any issues promptly.

Direct Store Delivery

Wal Mart
02.2000 - 03.2020

Receive store merchandise and assisting in getting it to its correct department. Communicating with vendors as to what merchandise is needed for bulk sales or displays. Making sure all invoices were received in correctly and billed out correctly. Being in constant communication with both vendors and door management to make sure all store needs were met in a timely fashion. I would also assist in direct customer orders, direct customer communication to find out exactly what they wanted, vendor communication to order and then receive in the special order and contract cut for billing and delivery instructions.

Education

Denbigh High School
Newport News, Va.
1973

Skills

  • Cleaning and sanitation
  • Safety awareness
  • Grounds maintenance
  • Cash handling proficiency
  • Tour guiding
  • Permit processing
  • Recreational programming

Certification

Red Cross CPR and AED

Timeline

Park Attendant

James City County
03.2020 - Current

Direct Store Delivery

Wal Mart
02.2000 - 03.2020

Denbigh High School
Pamela Rossman