Pamela V Skinner

• Provide administrative, personnel, finance, logistical, and other support to geographically dispersed HQ TRADOC Liaison Officers (LNOs), representing HQ TRADOC in all Army Service Component Commands and 11 partner nations.
• Actions are extremely complex due to the unique nature of LNOs assignments and require thorough knowledge of the overall missions, functions, organizational structures across the TRADOC enterprise, and governing regulations.
• Actions require routine review of regulatory guidance and correspondence to ensure compliance with procedures and policies and frequent coordination across staff elements.
• Expert knowledge of IPPS-A, SmartVoucher, creating and review of authorizations and documents in DTS and personnel processing requirements.
• Review and interpret directives and regulations and advise the Division and LNOs on the development and implementation of local administrative directives and procedures.
• Work closely with different managers in and under the organization to formulate policies and make decisions on matters that impact administrative functions.
• Develop internal policies, procedures, and work methods affecting administrative, personnel, finance, logistical, and other support services for TRADOC LNOs through contact with various support offices, action officers, and executive assistants.
• Key enabler for rollout of IPPS-A within IAPD.
• Plan, coordinate, and oversee the execution of pre-deployment in-processing training and in-processing for the LNOs by coordinating with personnel, finance office, and other TRADOC staff to set up briefings and other required office calls.
• Assists with coordination and execution of the TRADOC Liaison Officer Annual Meeting (TLAM), coordinating for re-greening requirements to include ACFT, medical, dental, finance and other administrative appointments.
• Performs out-processing for LNOs when required.
• Process requests for leave and personnel actions.
• Maintain comprehensive personnel files for each LNO to include Soldier Talent Profile, (formerly Officer Record Brief ORB), leave requests, personnel actions, finance requests, orders, and requisitions.
• Ensure LNOs have current language tests; coordinate for testing and submit documentation for language pay.
• Review and submit requests for pay actions submitted by the LNOs.
• Maintain suspense log to ensure actions are completed.
• Prepare temporary duty travel orders using the Defense Travel System (DTS).
• Coordinate travel requests with Division for approval, budget personnel for funding LOA’s and fund cite.
• Rectify error codes and ensure all flags are either eliminated or explained and forward to Division for approval.
• Prepare settlement vouchers, verify accuracy of claims, and make corrections in DTS as required.
• Serve as the directorate's liaison representative on civilian personnel matters.
• Maintain Time and Attendance records for all civilian employees in directorate and ensure records are submitted correctly.
• Provide guidance and assistance to Division Chief and TRADOC LNOs on regulatory requirements, entitlements, etc., pertaining to temporary duty travel as set forth in Joint Travel Regulations (JTR).
• Serve as Travel Charge Card Coordinator, staying abreast of regulatory changes and passing those changes or other information onto the charge card holders.
• Report delinquent accounts to the Division for action.
• Receive officer efficiency report (OER) shells and initiate the OER process with the officer and rater.
• Review completed OERs for administrative accuracy, spelling, punctuation, and grammar.
• Maintain a suspense log to ensure OERs are completed and returned by required suspense date.
• Maintain IAPD Hand Receipts for equipment and property used within IAPD and by the all TRADOC LNOs.
• Annually conduct I00% inventory of all equipment to ensure equipment on hand matches that on the Hand Receipt.
• Visual inspection of equipment within IAPD certifies report by the LNOs to verify equipment on hand.

• Performed as military personnel management specialist and action officer.
• Utilized extensive knowledge of and skills to apply a wide range of military and civilian human resource concepts, principles, practices, procedures, laws, regulations, policies, precedents, analytical methods and techniques to identify, evaluate and integrate widest range of consideration into problem solving efforts to serviced organizations.
• Solved a wide range of complex interrelated human resource management problems and issues.
• Provided guidance and assistance to higher ranking military and civilian officials with variety of human resource problems.
• Tracked identified issues and problems to final resolution.
• Utilized knowledge and skill of military and civilian automated systems to identify systemic problems, study, analyze, evaluate and develop specific solutions to meet needs or shortcomings.
• Interpreted and applied regulations, procedures and precedents to provide advice and solve specific technical problems.
• Utilized independent judgment and knowledge in researching, choosing, interpreting, modifying and applying applicable guidelines for adaptation to specific technical problems.
• Frequent interaction with high-ranking military and civilian officials.
• Coordinated actions with requesting offices.
• Developed written materials to present recommendations, based on analysis and evaluation.
• Conveyed findings to management.
• Made recommendation that significantly modified the command's policy and budget.
• Reviewed, evaluated, and responded to inquiries made by cadets, staff, higher command officials, higher echelon and other agencies pertaining to personnel actions, waiver requests, exceptions to policy and other human resource actions.
• Resolved problems or discrepancies utilizing knowledge of personnel processing rules, regulations and procedures.
• Expertly communicated guidance on personnel issues and programs.
• Answered inquiries about services provided.
• Review and respond to inquiries from the public, professors of military science, subordinate regions, overseas, and major commands, to determine the necessity of changes to the enrollment eligibility program.
• Reviewed and responded to inquiries from Presidential/White House correspondence, Secretary of the Army, members of Congress, lawyers, and regional commanders concerning the management of Cadet enrollment eligibility program.
• Reviewed actions for completeness and accuracy.
• Utilized personnel related database to track and determine status of actions.
• Considered procedural inefficiencies and recommended revisions to procedures or policies affecting criteria.
• Collected, compiled, and verified data on all requests.
• Acted as a liaison between management and higher headquarters to provide innovative and comprehensive human resource services to service organizations.
• Monitored and tracked actions and requests for actions; ensured tasks were complete and accurate.
• Prepared information papers.
• Reviewed actions for administrative and legal compliance, completeness, accuracy and forwards for recommendation.

Managed approximately 30 incoming calls, emails and faxes per day from customers.

• Performed as human resources assistant and action officer.
• Utilized extensive knowledge of military personnel programs, principles, laws, policies, methods and practices to provide advice and guidance as they apply to military services.
• Processed more than 690 actions for 36 universities, utilizing and applying a wide variety of regulatory procedural requirements in to resolve problems associated with technical work assignments.
• Developed final replies to inquiries by interpreting regulations, policies, procedures and precedent decisions.
• Reviewed, evaluated, and provided responses to inquiries made by all upper and lower echelon at subordinate and major commands pertaining to personnel requests.
• Responded to routine, technical and non-technical requests for information requiring compliance.
• Reviewed actions for administrative and legal compliance.
• Made recommendations as to legal sufficiency of submitted documents before forwarding to the Command Staff Judge Advocate for their legal opinion.
• Under senior direction, reviewed actions to ensure compliance with established procedures and sound administrative and regulatory practices.

• Performed as personnel actions clerk in Battalion PAC (Personnel Actions Center) providing essential personnel actions support to our Soldiers.
• Handled various military personnel tasks including military correspondence, record and file keeping, managed personnel records, assisted with promotions and ensured that our Soldiers met and maintained their requirements for the performance of their duties.