PANZI WHITLOCK
Middletown
Summary
Experienced with venipuncture and blood sample collection. Utilizes precise techniques to ensure patient comfort and accurate specimen handling. Knowledge of laboratory protocols and patient care standards.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships.
Overview
14
14
years of professional experience
1
1
Certification
Work History
School Bus Driver
FCPS Tranportation
06.2019 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
Assistant Manager
Family Dollar
07.2018 - 06.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Cook
IHOP
01.2018 - 06.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Cashier and Deli Cook
Dickinson's Deli and Merchant Store
06.2016 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
- Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
- Assisted in maintaining a well-stocked deli case by replenishing items as needed and rotating products to ensure freshness.
Store Manager
7-eleven
10.2011 - 06.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Certificate - Phlebotomy
Laurel Ridge Community College
Fauquier, VA04-2025
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Venipuncture technique
- Order of draw
- HIPAA compliance
- Patient communication
- Specimen labeling
- Professionalism and ethics
- Bloodborne pathogens
- Proper tourniquet application
Certification
- Phlebotomy Training - Jan 2025-April 2025
Timeline
School Bus Driver
FCPS Tranportation
06.2019 - Current
Assistant Manager
Family Dollar
07.2018 - 06.2019
Cook
IHOP
01.2018 - 06.2018
Cashier and Deli Cook
Dickinson's Deli and Merchant Store
06.2016 - 01.2018
Store Manager
7-eleven
10.2011 - 06.2016
Certificate - Phlebotomy
Laurel Ridge Community College
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