Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Paris Dunaway

Richmond

Summary

Detail-oriented individual with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Patient Service Representative

Bon Secours Memorial Regional Medical Center
12.2024 - Current
  • Recognized for highest copayment collection and number of check ins.
  • Worked closely with physicians, nurses, and pharmacists regarding question patients may have. Assisting with referrals, scheduling follow up appointments, and relaying messages between medical staff and patient.
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Reduced no-show rates through consistent appointment reminder calls, leading to improved clinic productivity.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.

Board Substitute

Chamberlayne Elementary School
08.2024 - 10.2024
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
  • Improved student comprehension by tailoring teaching methods to individual learning styles.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

Board Substitute

Mehfound Elementary School
01.2023 - 05.2024
  • Increased overall class participation by fostering a positive and inclusive learning environment.
  • Assisted struggling students through one-on-one sessions, leading to increased academic success.
  • Collaborated with fellow educators to design interdisciplinary lessons, promoting well-rounded learning experiences.
  • Adapted lesson plans to accommodate diverse learners, including those with special needs or language barriers.

Communications Specialist Intern

Black Child Development Institute Greensboro
10.2021 - 12.2021
  • Created social media content across multiple platforms.
  • Created monthly news letters for students and parents.
  • Took photographs and videos during special events to display the various engagements the organization hosted.

Multimedia Journalist Intern

WRBL News 3
05.2021 - 08.2021
  • Effectively managing deadlines and prioritizing assignments.
  • Created multimedia packages, including written articles, photographs, and videos, offering comprehensive coverage of important events such as COVID-19 cases in the jails of Columbus, GA.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.


Reporter/Producer Reel:

https://www.youtube.com/watch?v=Wq2xku6Vvkg


Education

Bachelor of Science - Digital Communications And Multimedia

North Carolina A&T State University
Greensboro, NC
12-2021

Skills

  • Adaptable
  • Time management
  • Interpersonal communication
  • Data entry
  • Event coordination
  • Media relations
  • Editing

Timeline

Patient Service Representative

Bon Secours Memorial Regional Medical Center
12.2024 - Current

Board Substitute

Chamberlayne Elementary School
08.2024 - 10.2024

Board Substitute

Mehfound Elementary School
01.2023 - 05.2024

Communications Specialist Intern

Black Child Development Institute Greensboro
10.2021 - 12.2021

Multimedia Journalist Intern

WRBL News 3
05.2021 - 08.2021

Bachelor of Science - Digital Communications And Multimedia

North Carolina A&T State University
Paris Dunaway