Parker Gagliardi
Virginia Beach
Summary
Proactive and customer-focused, I excelled at Jersey Mike's Subs by enhancing customer satisfaction and fostering a positive team environment. Demonstrated expertise in multitasking and organization, alongside exceptional customer service skills, led to efficient operations and a clean, welcoming space for patrons. Trained new staff, ensuring high standards of service and teamwork.
In school I also took classes to gain experience and knowledge in childcare. I also have a big interest in psychology and through the classes I've taken, I have learned many things about children's social and emotional development.
Overview
2
2
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
07.2023 - Current
- Worked front counter and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Assisted other team members to achieve goals.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Princess Anne Highschool
4400 Virginia Beach Blvd01-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning
- Cash handling
- Customer engagement
- Cleaning and sanitizing
- Flexible schedule
- Safety awareness
- Basic math
Timeline
Crew Member
Jersey Mike's Subs
07.2023 - Current
High School Diploma -
Princess Anne Highschool
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