Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mubeen Paracha

Woodbridge

Summary

Versatile IT professional with hands-on experience supporting large-scale device deployments and a strong academic background in Data Science. Skilled in hardware troubleshooting, software management, and basic networking, with growing expertise in data analysis, programming, and machine learning. Known for delivering reliable results under pressure, learning fast, and exceeding expectations in both technical and collaborative roles.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Consultation Agent

Geek Squad - Best Buy
04.2025 - Current
  • Delivered personalized technical support to over 50+ customers weekly, consistently maintaining a 95%+ satisfaction rating through clear communication and effective problem-solving.
  • Diagnosed and resolved issues across multiple platforms including Windows, macOS, Android, and iOS, with expertise in device setup, malware removal, data backup, and system optimization.
  • Exceeded monthly sales targets by recommending protection plans, service packages, and performance upgrades through consultative, customer-focused selling strategies.
  • Collaborated with repair agents, inventory teams, and leadership to streamline service flow, reduce wait times, and uphold Geek Squad’s service excellence standards.
  • Completed Geek Squad Consultation Agent training with working knowledge of diagnostics tools, data security protocols, and customer service best practices; currently pursuing CompTIA A+ certification.

Information Technology Specialist Intern

Prince William County Public Schools
06.2024 - 08.2024
  • Successfully imaged and reconditioned over 3,000 school devices, including iPads and laptops, ensuring optimal performance for students and staff.
  • Utilized Jamf and EZ Office to manage and deploy software updates, streamlining device configuration and enhancing user experience.
  • Performed hardware repairs on a variety of school devices, ensuring minimal downtime and maintaining functionality for educational purposes.
  • Maintained and supported various school technologies, including printers, phones, Apple TV's, and smartboards, contributing to a reliable learning environment.
  • Collaborated with an IT team to consistently meet tight deadlines, achieving 100% task completion with a focus on efficiency and high-quality results.

Cash Office Associate

TJ Maxx
09.2022 - 06.2025
  • Utilized De La Rue Cash Accounting software to efficiently manage and track cash transactions, ensuring precise financial reporting.
  • Accurately counted and processed over $1,000,000 in cash by hand, demonstrating exceptional attention to detail and commitment to accuracy.
  • Achieved a near-zero error rate in cash processing, reflecting strong organizational skills and thoroughness in all cash handling tasks.
  • Regularly balanced the safe and successfully processed change orders exceeding $1,000 at a time, ensuring adequate cash flow for store operations.
  • Handled confidential documents, including store financial records, while adhering to strict protocols for security and proper sorting, ensuring compliance with company policies.

Merchandise Associate

TJ Maxx
03.2021 - 09.2022
  • Leveraged store statistics and exemplary customer service to drive revenue growth, contributing to a significant increase in monthly sales.
  • Effectively managed the flow of merchandise on the sales floor and in the stock room, optimizing inventory placement in a fast-paced environment to enhance customer experience.
  • Cultivated strong professional relationships with managers and colleagues, fostering a collaborative team atmosphere that improved communication and overall store performance.

Education

B.S. - Computational and Data Science

George Mason University
Fairfax, VA
05.2026

A.S. - Computer Science

Northern Virginia Community College
Woodbridge, VA
05.2024

Skills

  • Data Analysis
  • Statistical Analysis
  • MATLAB, FORTRAN, Python, Java, Tableau, Jupyter Notebook
  • IT Project Management
  • Machine Learning
  • Database Management
  • Data Cleaning
  • IT Support
  • Security Protocols
  • Network Administration
  • Foundational Networking Knowledge

Certification

IC3 Digital Literacy Certification

Pursuing CompTIA A+ Certification

Languages

English
Native or Bilingual
Urdu
Professional Working

Timeline

Consultation Agent

Geek Squad - Best Buy
04.2025 - Current

Information Technology Specialist Intern

Prince William County Public Schools
06.2024 - 08.2024

Cash Office Associate

TJ Maxx
09.2022 - 06.2025

Merchandise Associate

TJ Maxx
03.2021 - 09.2022

A.S. - Computer Science

Northern Virginia Community College

B.S. - Computational and Data Science

George Mason University

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Mubeen Paracha