Parrish DeLoatch
Virginia Beach,VA
Summary
Dynamic Clinical Intake Coordinator at Sentara with proven expertise in records analysis and case management. Enhanced patient satisfaction through targeted improvements and streamlined processes. Skilled in HIPAA compliance and effective communication, ensuring seamless care transitions and efficient insurance verifications. Committed to delivering compassionate support and optimizing patient outcomes in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Clinical Intake Coordinator
Sentara
03.2023 - Current
- Monitored patient satisfaction through feedback surveys, using the results to identify areas for improvement and implement necessary changes.
- Maintained strict adherence to privacy regulations by securely handling sensitive patient information throughout the intake process.
- Improved patient care by maintaining accurate records and promptly addressing any issues or discrepancies.
- Assisted with insurance verifications to ensure proper coverage for necessary treatments and reduce financial stress on patients.
- Streamlined the clinical intake process for improved efficiency and reduced wait times for patients.
- Balanced incoming load from high-volume telephonic reporting system with great time management and multitasking abilities.
- Conducted routine audits of intake documentation to ensure accuracy, completeness, and compliance with regulatory requirements.
- Conducted thorough assessments of new patients to determine eligibility for services, ensuring appropriate allocation of resources.
- Facilitated seamless transitions between hospital discharge and home-based care by effectively communicating with various medical personnel involved in patient care coordination.
Registered Nurse Case Manager, Hospice
Grace Hospice
01.2021 - 02.2022
- Served as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
- Mentored new nurses in the field of hospice case management, contributing to a skilled workforce dedicated to quality end-of-life care.
- Implemented evidence-based practices to improve overall quality of hospice services provided within the organization.
- Educated families on the hospice process, enabling informed decision-making during a difficult time.
- Enhanced patient care by developing personalized hospice plans and coordinating interdisciplinary team efforts.
- Managed caseloads efficiently, ensuring timely assessment and intervention for optimal end-of-life care.
- Supported bereaved families through grief counseling resources and post-mortem follow-up calls, demonstrating genuine compassion during times of loss.
- Maintained compliance with federal and state regulations pertaining to end-of-life care standards through ongoing education and policy implementation.
- Improved family satisfaction by providing compassionate support and regular communication on patient progress.
- Collaborated with physicians to develop comprehensive pain management strategies for patients in their final days.
Critical Care Registered Nurse
Bon Secours Maryview Medical Center
10.2020 - 05.2021
- Administered life-saving medications and therapies under strict protocols, guiding patients towards recovery from acute illnesses or injuries.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Monitored hemodynamic parameters and analyzed complex data sets, making appropriate adjustments to treatment plans based on patient response.
- Served as a preceptor for new nurses entering the critical care field, sharing knowledge and expertise to facilitate successful integration into the team.
- Utilized advanced assessment skills to quickly identify changes in patient condition requiring intervention or escalation of care.
- Collaborated with interdisciplinary teams during daily rounds to develop individualized treatment plans based on specific patient needs and goals.
- Administered medications and treatments as ordered by physician.
- Provided targeted care and treatment to Type patients.
Home Health LPN
Continuum Pediatric Nursing
12.2016 - 03.2020
- Enhanced patient comfort by providing compassionate care and addressing individual needs.
- Educated patients and families on disease prevention, health management, and self-care techniques for optimal wellbeing.
- Participated in ongoing professional development opportunities to stay current on best practices within the home health nursing field.
- Supported patients'' emotional wellbeing through active listening, empathy, and encouragement during times of stress or illness.
- Consistently maintained accurate records of medication administration, vital signs monitoring, and progress notes for thorough documentation purposes.
- Provided skilled tracheostomy care for ventilator-dependent patients within their homes for improved quality of life while reducing risk factors associated with institutional settings.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all interactions and documentation processes.
Education
Associate Degree In Nursing - Nursing
Fortis College
Norfolk, VA12.2019
Diploma - Nursing
ECPI University
Virginia Beach, VA08.2014
Skills
- Records analysis
- Utilization review
- Clinical assessment
- Interpersonal and written communication
- HIPAA compliance
- Insurance verification
- Telephonic nursing
- Case management
- Time management
- Multitasking
- Problem-solving abilities
Timeline
Clinical Intake Coordinator
Sentara
03.2023 - Current
Registered Nurse Case Manager, Hospice
Grace Hospice
01.2021 - 02.2022
Critical Care Registered Nurse
Bon Secours Maryview Medical Center
10.2020 - 05.2021
Home Health LPN
Continuum Pediatric Nursing
12.2016 - 03.2020
Associate Degree In Nursing - Nursing
Fortis College
Diploma - Nursing
ECPI University
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