Patrice Williams
Prince George
Summary
Forward-thinking executive assistant, accomplished in aiding business leaders with key functions. Gifted at managing busy schedules, organizing projects, and providing stellar administrative support to executive teams. Analyzes, prioritizes, and completes tasks with professionalism and sound judgment.
Overview
13
13
years of professional experience
Work History
Executive Assistant
Amazon.com, Inc.
Remote
01.2022 - 01.2026
- Coordinated executive schedules and managed complex calendars for multiple leaders, mitigating scheduling conflicts by 100% while handling confidential data discreetly
- Provided global support of respective teams to include Rhythm of Business updates, meeting scheduling, team updates within the organization, summit and special event planning
- Organized travel arrangements and itineraries for domestic and international trips in accordance with company travel policies
- Reconciled expense reports for executives using Concur, including receipts
- Prepared reports, presentations, agendas, minutes, and other communications as needed by the executive staff
General Manager’s Administrative Assistant
Amazon Fulfillment Center
Petersburg
08.2018 - 01.2022
- Provided administrative support to the senior leadership team, including scheduling meetings, managing calendars, and coordinating domestic travel
- Coordinated building events to enhance associate engagement opportunities while following outlined financial policies
- Managed communications used to provide building and business updates
- Managed and reconciled requisitions, purchase orders, and expense reports for various building necessities
Customer Service Liaison
Amazon Fulfillment Center
Chester
02.2016 - 08.2018
- Acted as a liaison between customer service and fulfillment center leadership to investigate issues with shipments not delivered to the customers, helping to resolve internal and external conflicts pertaining to customer experiences
- Performed weekly research of free replacement data to determine the cause of damaged, missing, and incorrect items received by customers
- Trained new staff on customer service protocols and best practices
Data Analyst
Amazon Fulfillment Center
Chester
10.2014 - 02.2016
- Analyzed inventory data trends to enhance operational efficiency within the fulfillment center
- Conducted root cause analysis on inventory discrepancies and recommended solutions
- Translated raw data into meaningful information using statistical techniques to document the health of warehouse inventory
Seasonal Process Assistant
Amazon Fulfillment Center
Chester
10.2013 - 10.2014
- Provided support during peak seasons by optimizing staffing and resource allocation
- Prepared reports summarizing process performance, progress, and recommendations for shift optimization
- Facilitated training sessions for staff on how to use newly implemented processes effectively
Inventory Control & Quality Assurance
Amazon Fulfillment Center
Chester
10.2012 - 10.2013
- Performed daily and weekly bin counts to ensure accuracy of warehouse inventory
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to warehouse inventory
Education
Associate of Technology - Accounting
DeVry University-Online
Certified ProAdvisor - Levels 1 & 2
Intuit QuickBooks
Certified - Bookkeeping & Payroll
Intuit QuickBooks
Skills
- Calendar management
- Bookkeeping
- Expense reconciliation
- Event planning
- Executive support
- Travel coordination
Expanded Scope
- Facilitator and organizer of Meet & Repeat mixer event - an opportunity for team members at various levels to network with leadership from different organizations
- Coordinated with the local Amazon PR rep to highlight and celebrate the work done by RIC1 heroes during the pandemic
- As head of the RIC1 branch of Amazon Cares, helped successfully coordinate and complete S.T.E.A.M. Lab renovations and donations to four local elementary schools
- As a brand ambassador for the RIC2 FC Tour Program, assisted with more than 30 tours annually, greeting and escorting guests during their visit while prio safety
Timeline
Executive Assistant
Amazon.com, Inc.
01.2022 - 01.2026
General Manager’s Administrative Assistant
Amazon Fulfillment Center
08.2018 - 01.2022
Customer Service Liaison
Amazon Fulfillment Center
02.2016 - 08.2018
Data Analyst
Amazon Fulfillment Center
10.2014 - 02.2016
Seasonal Process Assistant
Amazon Fulfillment Center
10.2013 - 10.2014
Inventory Control & Quality Assurance
Amazon Fulfillment Center
10.2012 - 10.2013
Associate of Technology - Accounting
DeVry University-Online
Certified ProAdvisor - Levels 1 & 2
Intuit QuickBooks
Certified - Bookkeeping & Payroll
Intuit QuickBooks