PATRICIA CLEMENS
Roanoke
Summary
Healthcare professional committed to nursing leadership with track record of improving patient outcomes and staff performance. Known for enhancing operational efficiencies and implementing best practices. Reliable team collaborator focused on achieving results and adapting to evolving healthcare needs.
Overview
19
19
years of professional experience
Work History
Director of Nursing
The Harmony Collection of Roanoke IL/AL
01.2023 - Current
- Excellent Nursing Inspections per DSS
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for residents
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- UAI Assessments
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
LPN Charge Nurse
Woodland Hills Assisted Living
03.2022 - 01.2023
- LPN with an amazing relationship with the residents, staff and family members
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
- Promoted patient independence by teaching self-care skills and explaining conditions and medications.
- Conducted patient assessments to obtain patient health history, pain levels, allergies and vital signs.
- Assisted on the floor on my days off, weekend and holidays
LPN/ Office Manager/ Instructor
Bremo Pharmacy
01.2015 - 12.2021
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Reconciled company accounts for credit cards, employee expenses and commissions.
- Input high volume of monthly invoices with consistent accuracy.
- Managed accounts payable and receivables and payroll.
- Supervised students when administering medications to maintain patient safety.
- Medication Aide Instructor - Delivered individualized instruction on observation, assessment, decision-making and medication teaching.
- CPR Instructor
- Pharmacy Technician Instructor
Director Of Operations
ApexCare Pharmacy Solutions
02.2006 - 12.2014
- Worked closely with the owner of the pharmacy to maintain the highest level of customer service Properly filled and dispensed an average of 600 prescriptions per day
- Effectively resolved insurance rejections and other billing issues
- Compounded and repackaged medications, including unit-doses, topical medications and sterile products
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications
- Closely monitored department performance metrics
- Partnered with management team to develop and implement in-store programs to increase sales
- Coordinated the pharmacy staff schedule and assisted with personnel monitoring and performance evaluations
- Effectively prioritized tasks and organized workflow to increase efficiency.
Education
CPR/First Aide/AED -
American Safety & Health Institute
Richmond, VA03.2018
LPN -0002045213 -
Career Development Institute
Newport News, VA09.1997
Skills
- Provides Superior Resident Care
- Motivational Leadership
- Coaching and Mentoring
- Quality Assurance
- Team Management and Supervision
- Nurse education and training
- Quality improvement
- Leadership and guidance
- Policies compliance enforcement
- Strong work ethic
- Professional development
- Process improvements
Timeline
Director of Nursing
The Harmony Collection of Roanoke IL/AL
01.2023 - Current
LPN Charge Nurse
Woodland Hills Assisted Living
03.2022 - 01.2023
LPN/ Office Manager/ Instructor
Bremo Pharmacy
01.2015 - 12.2021
Director Of Operations
ApexCare Pharmacy Solutions
02.2006 - 12.2014
CPR/First Aide/AED -
American Safety & Health Institute
LPN -0002045213 -
Career Development Institute
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