Patricia Genao
Lynchburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Market Research Specialist
The Work Institute
07.2024 - Current
- Conducted primary and secondary research to better understand current and former employee needs and behaviors.
- Met with supervisor to determine project scope, outline deliverables, or timelines and create action plan.
- Recorded accurate respondents' answers during interviews for future reference.
- Utilized diverse research techniques and online or published data collection tools to amass key information or statistics, supporting business objectives.
General Manager
Boston Market
11.2019 - 01.2023
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Reported issues to higher management with great detail.
Lead Medication Technician
Bethesda on Turkey Creek
02.2018 - 08.2018
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Utilized universal precautions and infection control principles in all aspects of care.
- Trained new staff members on best practices for home health care.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Interacted with patients and monitored vital signs during time of admission to report details to licensed practical nurse.
- Interacted with patients and monitored vital signs during time of admission to report details to charge nurse.
Certified Nursing Assistant
Hibiscus Court of Melbourne
03.2017 - 09.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
High School Diploma -
Palm Bay Magnet High School
Melbourne, FLCertified Nursing Assistant - Certified Nursing Assistant
Centra College of Nursing
Skills
- Data collection
- Interview techniques
- Safety precautions
- Compassionate
- HIPAA compliance
- Direct patient care
- Range of motion exercises
- Online research
- Care plan implementation
- Vital sign recording
- Collecting specimens
- Infection control procedures
Timeline
Market Research Specialist
The Work Institute
07.2024 - Current
General Manager
Boston Market
11.2019 - 01.2023
Lead Medication Technician
Bethesda on Turkey Creek
02.2018 - 08.2018
Certified Nursing Assistant
Hibiscus Court of Melbourne
03.2017 - 09.2017
High School Diploma -
Palm Bay Magnet High School
Certified Nursing Assistant - Certified Nursing Assistant
Centra College of Nursing