Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Patricia Hernandez Mendoza

Penn Laird

Summary

I'm dedicated to demonstrating results and complete any and all task at hand. Have gained the ability of speaking, reading, and writing English and Spanish fluently. Throughout my previous jobs I've have gained strong customer service and communication skills. Hardworking and passionate job seeker with strong organizational skills. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Human Resources Clerk

Walmart
02.2022 - Current
  • Prepare Daily Reports
  • Answered and redirected incoming phone calls for office.
  • Filed paperwork, sorted, and delivered mail
  • Assisted with Onboarding Process such as Employment Verification
  • Conducted Employees Exit Interview
  • Processed employee termination paperwork

Order Selector

Walmart
12.2021 - Current
  • Pick order items for outgoing shipments to verify accuracy and prevent errors.
  • Keep aisles clear and clean to prevent accidents and enable others to easily pass by.
  • Move cardboard and plastic ties to trash.
  • Move boxes and organize aisles to open up floor space and enable forklift operators to move freely through warehouse.

Legal Secretary

John Elledge & Assoc PC
09.2016 - Current
  • Filed documents with courts on behalf of attorney.
  • Scheduled all appointments, appearances and briefings.
  • Arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Transcribed phone conversations.
  • Answered and directed calls using multi-line switchboard.
  • Organized files for court proceedings.
  • Received and placed telephone calls to clients and prospective clients.
  • Obtained signatures from attorneys for legal documents.
  • Screened telephone calls and forwarded to appropriate departments.
  • Assisted attorneys in collecting employment, medical and other records.
  • Entered new cases into company database.
  • Developed and maintained filing and retrieval systems.
  • Scheduled and made appointments for attorneys.

Clerical Office Assistant

Valley Urgent Care & Occupational Medicine
09.2015 - 09.2016


  • Interacted with customers by phone, email or in-person to provide information.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

Customer Service Representative

Nexus
04.2014 - 07.2015


  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Provided ongoing guest service.

Host, Cashier, & Bakery

Woodgrill
01.2007 - 01.2010


  • Worked flexible schedule and extra shifts to meet business needs.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Cashier

McDonald's Restaurant
08.2006 - 12.2007
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Performed cash, card and check transactions to complete customer purchases.

Education

High School Diploma -

Spotswood High School
Penn Laird, VA
06.2008

Skills

  • Problem Solving
  • Customer Service Skills
  • Teamwork Skills
  • Communication
  • Organization
  • Language skills
  • Administrative skills
  • Verbal and Written Communication

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Certification

  • CNP - Certified Notary Public
  • Front Desk Safety & Security Completion of Program

Timeline

Human Resources Clerk

Walmart
02.2022 - Current

Order Selector

Walmart
12.2021 - Current

Legal Secretary

John Elledge & Assoc PC
09.2016 - Current

Clerical Office Assistant

Valley Urgent Care & Occupational Medicine
09.2015 - 09.2016

Customer Service Representative

Nexus
04.2014 - 07.2015

Host, Cashier, & Bakery

Woodgrill
01.2007 - 01.2010

Cashier

McDonald's Restaurant
08.2006 - 12.2007

High School Diploma -

Spotswood High School

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Patricia Hernandez Mendoza