Summary
Overview
Work History
Education
Skills
Timeline
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PATRICIA VON SCHWANITZ

Fredericksburg

Summary

Highly motivated and dependable looking for more opportunities for growth. Strong problem-solving and critical thinking skills with keen attention to detail. Committed to delivering exceptional results and exceeding expectations.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Planet Fitness
08.2024 - Current


  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Handled billing information, invoices, insurance and promptly collected fees.
  • Maintained strict confidentiality of sensitive information, upholding privacy standards.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Cashier/Beauty Advisor

Sephora At Kohl's
07.2023 - 08.2024
  • Provide exceptional customer service to all clients
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
  • Streamlined checkout process for increased efficiency and reduced waiting times
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products

Cashier

Marshalls
11.2022 - 05.2023
  • Answered questions about store policies and addressed customer concerns
  • Used POS system to process sales, returns, online orders and gift card activations
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses
  • Greeted customers and provided outstanding customer service

Seasonal Style Consultant/Cashier

Target
11.2020 - 12.2020
  • Used POS system to enter orders, process payments and issue receipts
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Answered questions about store policies and addressed customer concerns

Seasonal Cashier

JCPenney
11.2019 - 01.2020
  • Restocked and organized merchandise in front lanes
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Helped customers complete purchases, locate items and join reward programs

Student Intern

Fairfax County Government
07.2019 - 08.2019
  • Reported back to instructor to receive day-to-day tasks and responsibilities
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed

Education

Stafford Senior High School
06.2020

Skills

  • Guest Services
  • Administrative skills
  • Word processing
  • Problem-solving skills
  • POS

Timeline

Front Desk Receptionist

Planet Fitness
08.2024 - Current

Cashier/Beauty Advisor

Sephora At Kohl's
07.2023 - 08.2024

Cashier

Marshalls
11.2022 - 05.2023

Seasonal Style Consultant/Cashier

Target
11.2020 - 12.2020

Seasonal Cashier

JCPenney
11.2019 - 01.2020

Student Intern

Fairfax County Government
07.2019 - 08.2019

Stafford Senior High School

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PATRICIA VON SCHWANITZ