Results-driven professional with expertise in provider relations, public health administration, and risk management. Enhances community education and advocacy through strategic relationship-building and service-oriented initiatives. Strong administrative and customer service skills facilitate effective project execution and stakeholder engagement.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Family Support Coordinator
LifeNet Health
Richmond
11.2024 - Current
Supported families through traumatic loss to provide emotional stability
Conduct compassionate authorization conversations with next-of-kin
Educated families about donation process to ensure informed decision-making
Documented cases accurately to maintain compliance and facilitate care coordination.
Ensured accurate and compliant documentation of all processes.
Collaborate with hospital teams; maintain HIPAA standards
TRAVEL CNA AND MEDICATION AIDE
Gale Healthcare Solutions
Tampa
02.2019 - Current
Provided direct patient care in a travel CNA role, including administering medications, providing basic hygiene and personal care services, and assisting with mobility tasks.
Assisted residents with ADLs and medication administration, ensuring safety and compliance with care plans.
Provided direct care to elderly residents, enhancing their quality of life and dignity.
Provided end-of-life comfort and care to residents.
Coordinate care with licensed medical professionals and families.
Assisted with admission and discharge processes to provide continuity of care.
Maintained accurate records of patient care, condition, progress, and concerns.
Built trusting relationships with patients and families, fostering a supportive environment during challenging times.
Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
Managed and coordinated multiple projects while ensuring timely completion.
EXECUTIVE DIRECTOR
Faith Transformation Ministries
Lynchburg
08.2010 - Current
Coordinated board meetings and liaised with members to facilitate critical decision-making.
Spearheaded successful grant writing campaigns resulting in additional funding for operational needs.
Spearheaded budget analysis and forecasting to align operating costs with business strategy.
Directed all aspects of human resources including recruitment, hiring, training, onboarding, employee relations, compensation and benefits administration.
Devised and implemented strategies to achieve organizational goals, maximize efficiency, and drive revenue growth.
Created a culture of transparency through open communication with staff members at all levels within the organization.
Established partnerships with local businesses to enhance outreach and strengthen community relations.
Interpreted and enforced policies and regulations to maintain alignment with corporate objectives.
Represented organization and promoted objectives at networking events and trade shows.
Negotiated and secured partnerships with external organizations to advance the mission of the organization.
Managed legal and managerial issues with external agencies to ensure compliance and organizational effectiveness.
Engaged in professional development to maintain current skills and knowledge of best practices and business opportunities.
CO-PASTOR/CO-FOUNDER
Providence Ministries International/Providence Transformation Church
Lynchburg
12.2001 - Current
Coordinated volunteer activities and forged partnerships with local organizations to enhance community engagement and support church initiatives.
Facilitated referrals to support services, including psychologists and medical professionals.
Delivered engaging sermons tailored to diverse congregational needs.
Conducted ministerial duties such as baptisms, funerals, and marriage ceremonies.
Provided counseling for spiritual, emotional, and personal matters of congregation members.
Visited homes, hospitals, and nursing homes to offer spiritual comfort.
Responded promptly to assistance requests during emergencies and crises.
Developed partnerships with local organizations to broaden access to church resources and services for the congregation.
PRISON CHAPLAIN
GraceInside Prison Ministries
Richmond
08.2017 - 03.2020
Advocated for inclusive programs supporting diverse faith groups and denominations, enhancing spiritual care for inmates.
Counseled individuals or groups concerning spiritual, emotional, or personal needs.
Created an environment that promoted respect, understanding, empathy, compassion, and acceptance among inmates.
Led prayer sessions to encourage spiritual growth among individuals.
Collaborated with prison staff to align spiritual assistance with safety regulations, fostering a secure environment for inmate support.
Organized and led religious services, delivering pastoral care that addressed inmates' spiritual needs and promoted community.
Led weekly group meetings and facilitated discussions on topics such as moral dilemmas, coping strategies, and the importance of faith.
Prepared and delivered sermons and other talks.
Administered religious rites and ordinances.
Conducted individual counseling sessions with inmates to provide guidance and support in a confidential setting.
Built strong relationships with other chaplains from various faiths within the prison system.
Committed to delivering excellent customer service while working in a fast-paced environment.
Troubleshot minor problems and reported larger technical issues.
Worked with coworkers to complete tasks.
Education
CLINICAL PASTORAL EDUCATION (CPE) - Chaplaincy
Sankofa CPE Center
Virtual Campus
07.2024
CERTIFICATION IN NURSE ASSISTANT -
Runk and Pratt School of Nursing Instruction
Forest, VA
05.2018
DOCTOR OF MINISTRY (D.MIN.) - Faith-Based Economics
Virginia University of Lynchburg
Lynchburg, VA
05.2012
MASTER OF DIVINITY - Christian Ministry
Virginia Union University
Richmond, VA
05.2002
Some College (No Degree) - Teacher Licensure Certification
Saint Pauls College
Lawrenceville
06-1992
BACHELOR OF SCIENCE (B.S.) - Office Administration
James Madison University
Harrisonburg, VA
05.1989
CERTIFICATE IN DEATH AND DYING/GRIEF COUNSELING -
American Association of Christian Counselors
Lynchburg, VA
Skills
Family Support Services
Educational leadership
Lesson planning
Curriculum planning
Workshop facilitation
Training facilitation
Activity planning
Palliative care
Care implementation
Medical ethics
HIPAA Compliance
Medical terminology
Compassionate patient care
Adaptable
Certification
Certified Dementia Practitioner
Registered Medication Aide
Certified Nurse Assistant
AHA BLS Instructor
UAI/ISP Certified
Accomplishments
LifeNet Health Rookie Family Support Coordinator of the Year 2025
Timeline
Family Support Coordinator
LifeNet Health
11.2024 - Current
TRAVEL CNA AND MEDICATION AIDE
Gale Healthcare Solutions
02.2019 - Current
PRISON CHAPLAIN
GraceInside Prison Ministries
08.2017 - 03.2020
EXECUTIVE DIRECTOR
Faith Transformation Ministries
08.2010 - Current
CO-PASTOR/CO-FOUNDER
Providence Ministries International/Providence Transformation Church
12.2001 - Current
CLINICAL PASTORAL EDUCATION (CPE) - Chaplaincy
Sankofa CPE Center
CERTIFICATION IN NURSE ASSISTANT -
Runk and Pratt School of Nursing Instruction
DOCTOR OF MINISTRY (D.MIN.) - Faith-Based Economics
Virginia University of Lynchburg
MASTER OF DIVINITY - Christian Ministry
Virginia Union University
Some College (No Degree) - Teacher Licensure Certification
Saint Pauls College
BACHELOR OF SCIENCE (B.S.) - Office Administration