Patrick Cowley
Yorktown
Summary
Background in rigorous quality assurance environment, ensuring products meet high standards. Developed transferable skills in analytical thinking and precision. Seeking to leverage these abilities in new and challenging field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Quality Control Technician
Celltech
05.2024 - Current
- Collaborated with Repair Technicians to troubleshoot quality issues and implement corrective actions.
- Assisted in developing standard operating procedures for quality assurance processes and inspections.
- Trained new technicians on quality control protocols, fostering a culture of precision and accountability.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
Crew Member
Arby's Restaurant
05.2023 - 05.2024
- Delivered exceptional customer service, ensuring guest satisfaction during busy shifts.
- Operated point-of-sale systems accurately and efficiently, processing transactions swiftly.
- Assisted in training new crew members on operational procedures and customer interactions.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Standard Diploma -
York High School
Yorktown, Virginia06.2023
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New Horizons Regional Education Center
03.2024
Associates - Information Technology
Thomas Nelson Community College
Hampton, VASkills
- Malware prevention
- Network Configuration using tools like pfsense
- Linux and Windows operating system proficiency
- Command line skills in Linux and Windows
- Problem-solving skills in cybersecurity environments
- Troubleshooting techniques
- Inventory management
- Quality assurance
- Multitasking
- Technical troubleshooting
- Data entry
Certification
- TestOut Security Pro
- CompTIA Cybersecurity Security+
- NOCTI CyberSecurity Fundamentals
Timeline
Quality Control Technician
Celltech
05.2024 - Current
Crew Member
Arby's Restaurant
05.2023 - 05.2024
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New Horizons Regional Education Center
Standard Diploma -
York High School
Associates - Information Technology
Thomas Nelson Community College