PATRICK RANDOLPH
Leesburg
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Knowledgeable educator with background in substitute teaching. Engaged students through interactive lessons and maintained positive classroom environment. Demonstrated adaptability and effective classroom management skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
SUBSTITUTE TEACHER
LOUDOUN COUNTY PUBLIC SCHOOLS
03.2023 - Current
- Assisted students with questions about schoolwork and provided additional knowledge for growth.
PRO SHOP EMPLOYEE
NOVA Parks
09.2022 - 01.2023
- Took phone calls to book tee times and answer questions pertaining to golf operations
- Operated cash register to accept cash, credit card and gift card payments
- Educated members and customers on new products, services, and discounts to promote additional sales
- Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events
- Performed general shop upkeep duties by cleaning surfaces, restocking displays, and emptying trash receptacles
- Stocked and restocked inventory on sales floor to boost sales and meet company demands
- Built customer loyalty and retention by delivering excellent shopping experiences.
POOL MANAGER
Volcano Island Waterpark
1 1 - 01.2021
- Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents, or drownings
- Hired, trained, and evaluated team members to meet departmental standards and goals
- Maintained filtration system and other aquatic systems within facility to support proper operations
- Planned, coordinated, and promoted aquatics programs to optimize water safety
- Performed regular safety inspections of pools and equipment to reduce hazards
- Oversaw and managed lifeguard staff by monitoring attendance and performance
- Interpreted, explained, and enforced pool policies and procedures to preserve health and safety of employees and public
- Adjusted pool chemical balance to maintain general water cleanliness
- Developed lifeguard deck rotational system to monitor pools
- Restored customer loyalty by resolving complaints with workers, activities or services rendered
- Inspected equipment and facilities for signs of wear or damage impacting safety
- Administered First Aid and CPR to participants in distress.
FRONT END ASSOCIATE
Cobb Theaters
10.2016 - 12.2019
- Welcomed and engaged customers, helping with locating theatres or retrieving tickets
- Replaced merchandise stock throughout check-out lines and endcap displays
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases
- Helped customers complete purchases, locate items, and join reward programs
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Answered questions about store policies and addressed customer concerns
- Mentored new team members on POS system operation, customer service strategies and sales goals.
WATER SAFETY OFFICER
NOVA Parks
05.2019 - 08.2019
- Inspected worksites, practices, and gear for compliance with established safety standards
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water
- Operated, cleaned, and maintained pool water filtrations and water intake and outlet systems
- Carefully observed people to monitor pool activities and member safety
- Monitored pool area for violations and potential hazardous situations.
CERTIFIED LIFEGUARD, NOVA Parks
04.2013 - 04.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Attentively monitored swimmers to identify distress
- Detailed safety rules and procedures regarding activities to customers and guests
- Entered water immediately to pull struggling swimmers to safety
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents
- Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
CORN MAZE ATTENDANT, Temple Hall Farm
01.2013 - 01.2014
- Resolved guest issues by identifying sources of complaint and formulating corrective action with supervisor
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events, and landmarks
- Cleaned rides and attractions to reduce the spread of germs and bacteria
- Delivered information and details of interest about facility to visitors
- Assisted customers in entering and exiting rides, providing balance support and general directions
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Education
Master of Arts - Teaching, Education
Tuscarora High School
Leesburg, VA05.2024
Bachelor of Arts - History
James Madison University
Harrisonburg, VA08.2022
High School Diploma - undefined
06.2015
Skills
- Exceeding Customer Expectations
- Issuing Receipts
- Available Nights, Weekends and Holidays
- Strong Communication and Interpersonal Skills
- Computer Proficiency and Microsoft Office
- Team Cooperation
- Excellent Written and Verbal Communication
- Adaptable and Flexible
Timeline
SUBSTITUTE TEACHER
LOUDOUN COUNTY PUBLIC SCHOOLS
03.2023 - Current
PRO SHOP EMPLOYEE
NOVA Parks
09.2022 - 01.2023
WATER SAFETY OFFICER
NOVA Parks
05.2019 - 08.2019
FRONT END ASSOCIATE
Cobb Theaters
10.2016 - 12.2019
CERTIFIED LIFEGUARD, NOVA Parks
04.2013 - 04.2018
CORN MAZE ATTENDANT, Temple Hall Farm
01.2013 - 01.2014
Master of Arts - Teaching, Education
Tuscarora High School
Bachelor of Arts - History
James Madison University
High School Diploma - undefined
POOL MANAGER
Volcano Island Waterpark
1 1 - 01.2021
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