Paula Cole
Ruther Glen
Summary
Dedicated and hardworking professional with over 25 years of experience in food service and customer support, complimented by expertise in grill operations, produce preparation, soup creation, and accommodating special dietary requests. Committed to delivering high-quality meals efficiently to meet the needs of patients and staff in a fast-paced healthcare environment. Ultimately aiming to leverage strong interpersonal and organizational skills to explore new career opportunities and contribute to the mission of the new Veteran’s Clinic in Fredericksburg, VA.
Overview
26
26
years of professional experience
Work History
Lead Hospital Cook
Morrison Healthcare
03.2008 - Current
- Company Overview: Mary Washington Hospital and Virginia Children’s Hospital
- Operate the grill station and oversee the preparation of soups and fresh produce
- Work every position in production (grill cook, retail cook, prep person, salads, hotside person, and patient line)
- Communicate with sous chef and executive chef on products needed for meals, advice on menu items, supplies needed, provide feedback on new procedures
- Train and mentor new kitchen staff, fostering a collaborative and productive team environment
- Interact with and serve doctors, nurses, other hospital staff, patients, and the public
- Provided support and guided team for catered functions at the hospital
- Prepare and serve meals for patients and hospital staff, ensuring quality and consistency
- Accurately fulfill special dietary requests for patients with medical and nutritional needs
- Maintain a clean and safe kitchen environment, adhering to health and safety protocols
- Efficiently coordinate and execute high-volume meal service to meet strict schedules
- Mary Washington Hospital and Virginia Children’s Hospital
Restaurant Experience
Snack Shack/Ryans/Waffle House/Smokey Bones/TGIFridays/Joes Crab Shack
06.1999 - 03.2008
- Accurately fulfill special dietary requests for patients with medical and nutritional needs
- Cashier and cook, responsible for taking orders, utilize various point of sale machines, cash registers, kitchen order display screens, interpret printed and hand written tickets, read recipes, answering phones
- Set up and break down fry station, crab station, saute station, grill station, ice cream station, prep area, dish room, read tickets and get food out in a timely manner, prep special ingredients, fix drinks, wash dishes, sweep, mop, take out trash, stock/replenish food items, supplies, and paper products
- Provide assistance where needed for all stations and management
- Interact with customers
- Maintain a clean and safe kitchen environment, adhering to health and safety protocols
- Efficiently coordinate and execute high-volume meal service to meet strict schedules
- Team collaboration and independent problem solving
Education
Associates - Criminal Justice
Strayer University
Fredericksburg, VA01-2011
Advanced High School Diploma -
Spotsylvania High School
Spotsylvania, VA01-2003
Skills
- High-volume meal preparation
- Grilling
- Soup production
- Produce preparation
- Hospital processes
- Organizational structures
- Efficiency in patient-centered environments
- Adhering to special dietary guidelines
- Food safety and sanitation standards
- Time management
Timeline
Lead Hospital Cook
Morrison Healthcare
03.2008 - Current
Restaurant Experience
Snack Shack/Ryans/Waffle House/Smokey Bones/TGIFridays/Joes Crab Shack
06.1999 - 03.2008
Associates - Criminal Justice
Strayer University
Advanced High School Diploma -
Spotsylvania High School
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