Summary
Overview
Work History
Education
Skills
Timeline
Generic

Perla Guizar Reyes

Warsaw

Summary

Well-rounded, results-driven administrative professional with five years of proven customer service skills. Exceptional communication, multitasking, and organizational skills. Proactive professional with experience in diagnostic imaging and Interventional Radiology with over three years of experience as a surgical assist. Excels in a fast-paced work environment. Committed to hard work and continued education. Team player.

Overview

7
7
years of professional experience

Work History

Patient Access Representative

VCU Tappahannock
12.2023 - 11.2024

Achieved efficient patient registration and scheduling by managing all business functions in designated area. Improved accuracy of patient information and insurance eligibility verification, contributing to seamless appointment processes. Enhanced financial counseling and clearance efforts, resulting in improved patient satisfaction and operational efficiency.

VEIN CENTER COORDINATOR / SURGICAL ASSISTANT MA

ADVANCED INTERVENTION VEIN & VASCULAR CENTER / ASSOCIATION OF ALEXANDRIA RADIOLOGIST
10.2020 - 01.2023
  • First assist in IR procedures, create and maintain sterile operative field at all times
  • Sterilize and disinfected instruments post procedure
  • Discussed operative consent, methods of operative exposure, diagnostic and laboratory data, and patient-advanced directives with surgical team and patient
  • Accurately and effectively scheduled patients for all vein clinic exams, consultations, and procedures in accordance with AAR policies and procedures
  • Ensured that written confirmations and reminder calls are provided to scheduled patients in advance
  • Monitored and ensures smooth and efficient operation of the clinic
  • Responsible for scheduling procedure nursing staff and ensuring that sonographers and medical assistants are appropriately scheduled for Vein Center needs
  • Tracked and monitored the status of patients referred to hospitals for procedures or to other imaging centers for additional examinations
  • Operated the department within established budget. Assists in budget planning and initiates corrective action in response to significant variances
  • Assisted in the development or revision of Vein Center departmental policies and procedures
  • Ensured that company and departmental policies are communicated and administered consistently
  • Monitored daily operating activity of department and makes necessary adjustments in work assignments as needed
  • Participated in professional development activities and remains abreast of current trends in the field
  • Effectively handled patient complaints as evidenced by patient survey scores and escalates as necessary
  • Managed office supplies and maintains adequate, but not excessive, stock on hand
  • Liaison to the Vein Center medical director, administrative and billing staff

PATIENT CARE REPRESENTATIVE, SURGICAL ASSISTANT MA

ASSOCIATION OF ALEXANDRIA RADIOLOGIST
11.2017 - 01.2023
  • First assist in IR procedures, create and maintain sterile operative field at all times
  • Sterilize and disinfected instruments post procedure
  • Discussed operative consent, methods of operative exposure, diagnostic and laboratory data, and patient-advanced directives with surgical team and patient
  • Register Patients/ Digital Documenting/System management for referring Physicians via Medinformatix or fax
  • CD burn/upload of Medical Records to and through PACS
  • Worked closely with legal documentation lawyers and law enforcement agencies
  • Coordinating and providing results for Physician-to-Physician calls
  • Trained new hires with operations and Medinformatix (EMR)

Education

High School Diploma - undefined

Freedom High School
06.2012

Skills

  • Written and Verbal Fluency in English & Spanish
  • Operating Systems: Windows/MAC
  • Vital Signs
  • HIPPA Compliant
  • Applications: MS Word, Excel, Epic, Medinformatix, First Data
  • Proficient in complex system environments w/ proactive trouble shooting

Timeline

Patient Access Representative

VCU Tappahannock
12.2023 - 11.2024

VEIN CENTER COORDINATOR / SURGICAL ASSISTANT MA

ADVANCED INTERVENTION VEIN & VASCULAR CENTER / ASSOCIATION OF ALEXANDRIA RADIOLOGIST
10.2020 - 01.2023

PATIENT CARE REPRESENTATIVE, SURGICAL ASSISTANT MA

ASSOCIATION OF ALEXANDRIA RADIOLOGIST
11.2017 - 01.2023

High School Diploma - undefined

Freedom High School
Perla Guizar Reyes