Peter Friedman
Experienced Sales Manager
Bristow
Summary
Accomplished Sales Manager with strong skills in customer relationship management and team leadership. Experienced in optimizing inventory strategies and driving sales performance through effective coaching and mentorship. Committed to delivering measurable results and fostering a high-performing sales culture.
Overview
34
34
years of professional experience
Work History
Sales Manager
Safford Mazda Chantilly
Chantilly
07.2014 - Current
- Managed used vehicle inventory and maintained accurate pricing strategies.
- Mentored and trained sales staff on techniques to overcome objections and achieve quotas.
- Cultivated customer relationships that enhanced sales processes and encouraged repeat business.
- Resolved customer complaints regarding sales and service promptly and effectively.
- Coached and motivated team to achieve revenue goals through performance improvement.
- Analyzed market trends to guide purchasing decisions and optimize stock levels.
- Structured deals with finance department to improve back end profitability.
Sales Manager
Carmax
Sterling and Potomac Mills
06.2002 - 07.2014
- Trained and mentored new sales associates on product knowledge and best practices, improving team competency and confidence.
- Developed comprehensive sales plans and strategies to achieve revenue objectives.
- Conducted regular performance reviews to assess progress and set actionable goals.
- Managed daily operations of sales department, supervising staff to optimize workflow and meet sales targets.
- Facilitated monthly team meetings to discuss targets, challenges, and success strategies.
- Leveraged CRM systems to track customer interactions and follow-ups effectively.
- Resolved customer complaints regarding sales and service, contributing to improved customer satisfaction and retention.
- Grand opened Potomac Mills location, overseeing facility organization and hiring entire sales staff.
Retail Supervisor
The Home Depot and Lowes
Detriot and New Carrolton
08.1999 - 06.2022
- Supervised daily operations to maintain store efficiency and service quality.
- Trained new staff on customer service standards and product knowledge.
- Managed inventory levels to ensure product availability for customers.
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
- Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
- Coordinated restocks to keep retail displays organized and full for customers.
AME - Aviation Mechanic
United States Navy
Dallas
03.1992 - 06.1999
- Maintained F-14 aircraft systems and components for operational readiness.
- Resolved avionics issues using specialized diagnostic tools to support mission success.
- Recorded maintenance activities to ensure compliance with military regulations and standards.
- Achieved various awards, medals, ribbons and letters of commendation.
Education
BBA -
Northwood University
Midland, MI05-1998
Skills
- Sales training
- Customer relationship management
- CRM systems
- Market analysis
- Performance coaching
- Inventory management
Timeline
Sales Manager
Safford Mazda Chantilly
07.2014 - Current
Sales Manager
Carmax
06.2002 - 07.2014
Retail Supervisor
The Home Depot and Lowes
08.1999 - 06.2022
AME - Aviation Mechanic
United States Navy
03.1992 - 06.1999
BBA -
Northwood University