Peyton Glazier
Va
Summary
A seasoned customer service specialist with seven years of dedicated experience. I have honed my skills in a competitive and dynamic environment as a distinguished team member of the inaugural VCU Professional Sales Team. My background is a testament to my commitment to delivering exceptional service and driving success through teamwork and innovation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bank Teller
Wells Fargo
03.2024 - Current
- Championed a client-first approach.
- Completed transactions efficiently and quickly while giving great customer service.
- Accurate cash drawer management.
- Boosted customer satisfaction by 20%.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Food Server
Nanny's Restaurant & Catering
07.2019 - 07.2024
- Ensured exceptional dining experiences by soliciting guest feedback, swiftly addressing concerns, and maintaining high service efficiency.
- Spearheaded the training of 90% of new hires, instilling core service principles and operational proficiency.
- Fostered lasting customer loyalty through outstanding service and personal engagement.
- Employed expert time management and collaborative abilities to enhance team performance and service delivery.
Team Member
Chick-fil-A Restaurants
10.2017 - 08.2019
- Surpassed customer expectations with prompt and precise transaction processing.
- Built strong client rapport.
- Proactively sought opportunities to exceed job duties and enhance customer satisfaction.
- Surpassed customer expectations with prompt and precise transaction processing.
Education
Virginia Commonwealth University
Associate of Science -
Richard Bland College of William & Mary
12-2019
High School Diploma -
Prince George High School
06-2018
Skills
- Team Collaboration
- Time Management
- Microsoft Office
- Customer Service
- Critical Thinking
- Communication
- Multitasking
Certification
Digital Marketing Certification - Michigan State University
Timeline
Bank Teller
Wells Fargo
03.2024 - Current
Food Server
Nanny's Restaurant & Catering
07.2019 - 07.2024
Team Member
Chick-fil-A Restaurants
10.2017 - 08.2019
Virginia Commonwealth University
Associate of Science -
Richard Bland College of William & Mary
High School Diploma -
Prince George High School
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