Phelan McDevitt
Alexandria
Summary
Organized professional with a solid background in high-volume customer service and logistics. Maintained confidentiality while supporting diverse groups and managing operations, ensuring efficient daily functions. Recognized for exceeding performance goals and enhancing the customer experience in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Paraprofessional
Savannah-Chatham County Public School System
Savannah
07.2025 - 05.2026
- Managed daily operations for 20 students in fast-paced environment, fostering calm and welcoming atmosphere
- Prepared documents, visual materials, and presentations to support classroom needs
- Executed clerical duties, organizing files and managing correspondence to support classroom operations
- Maintained accurate student data and ensured discreteness when handling private information
- Operated and troubleshot office technology, enhancing operational efficiency
English Language and Culture Assistant
Colegio Guindalera
Madrid
10.2024 - 06.2025
- Guided small groups to boost English fluency, contributing to an inclusive classroom atmosphere
- Facilitated cross-cultural communication to enhance instruction for diverse learners
- Partnered with international staff to develop instructional materials and streamline daily classroom operations
Museum Visitor Services
Coastal Heritage Society
Savannah
06.2023 - 08.2024
- Coordinated ticket sales, merchandise transactions, and visitor inquiries to enhance visitor experience and satisfaction
- Delivered high-quality customer service while assisting 100 visitors daily
- Facilitated guest check-in and billing procedures for large groups, ensuring smooth arrivals and accurate processing
- Maintained organized inventory and retail operations, supporting efficient service and visitor access to products
Museum Visitor Services
Tybee Island Historical Society
05.2021 - 05.2024
- Assisted visitors by answering questions, addressed inquiries, and fostered a welcoming atmosphere
- Managed opening and closing of retail store, ensuring accurate cash drawer balance
- Streamlined inventory organization and upheld cleanliness standards during each shift
Campaign Fellow
Wade Herring for Congress/ Progressive Turnout Project
Savannah
09.2022 - 11.2022
- Collected and analyzed voter data through direct canvassing efforts to inform campaign strategies
- Coordinated voter outreach initiatives via canvassing, phone banking, and text messaging to increase voter engagement
- Organized volunteer outreach activities and schedules to enhance campaign effectiveness
Education
Bachelor's Degree - International Affairs
University of Georgia
Athens, GASkills
- Administrative support
- Customer service
- Technology troubleshooting
- Volunteer coordination
- Time management
- Google applications
Awards
Staff Member of the Month, Recognized for fostering a respectful workplace culture.
Timeline
Paraprofessional
Savannah-Chatham County Public School System
07.2025 - 05.2026
English Language and Culture Assistant
Colegio Guindalera
10.2024 - 06.2025
Museum Visitor Services
Coastal Heritage Society
06.2023 - 08.2024
Campaign Fellow
Wade Herring for Congress/ Progressive Turnout Project
09.2022 - 11.2022
Museum Visitor Services
Tybee Island Historical Society
05.2021 - 05.2024
Bachelor's Degree - International Affairs
University of Georgia