Phi Nguyen
Richmond
Summary
Laboratory professional with strong background in scientific methodologies and laboratory protocols. Proven ability to support research projects through meticulous sample preparation and analysis, ensuring reliable and reproducible results. Known for fostering teamwork and adaptability in dynamic research environments, with focus on achieving accurate and timely outcomes. Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.
Overview
16
16
years of professional experience
Work History
Laboratory Specialist
Virginia Commonwealth University, VCU
07.2023 - Current
- Enhanced laboratory efficiency by implementing new testing procedures and protocols.
- Improved test accuracy through rigorous quality control measures and equipment maintenance.
- Managed inventory and procurement of essential lab supplies, reducing downtime and ensuring seamless operation.
- Presented research findings at industry conferences, promoting knowledge sharing among professionals in the field.
- Established partnerships with external laboratories to expand available resources and capabilities for specialized testing needs.
- Evaluated emerging technologies for potential implementation within the lab setting, staying abreast of industry advancements to maintain cutting-edge capabilities.
- Mentored interns and students gaining practical experience in the lab setting by providing valuable hands-on training opportunities.
- Provided expert guidance during complex investigations, ensuring accurate interpretation of findings and conclusions.
- Conducted comprehensive research projects, contributing to advancements in the field of study.
- Administered and monitored sedation and conducted euthanasia aligned with study protocols and direction of site veterinarian or delegate.
- Conducted genotyping procedures for accurate identification of specific genetic traits in research subjects.
- Optimized breeding programs through selective mating strategies based on genetic markers or desired phenotypes.
- Ensured accurate data collection by conducting thorough observations and meticulous recordkeeping.
- Managed comprehensive databases, ensuring that all records were up-to-date and easily accessible for analysis purposes.
- Bioluminescence assay development and optimization
- Bioluminescent reporter systems (e.g., luciferase assays)
- In vivo bioluminescence imaging
- Bioluminescent protein expression and purification
- Experience with bioluminescent organisms (specify if applicable)
Pharmacy Technician
CVS
06.2018 - 07.2023
- Efficiently operated the pharmacy computer system to process patient orders and maintain inventory records
- Collaborated with pharmacy staff to ensure smooth daily operations
- Managed study supplies and pharmacy operations, ensuring compliance with regulations
- Managed the pharmacy's inventory to ensure that all medications were in stock
- Utilized pharmacy computer systems to enter patient and prescription data
- Verified patient insurance coverage and explained insurance billing procedures
- Submitted claims to insurance carriers for payment
- Processed insurance claims and handled insurance denials
- Verified insurance coverage and entered patient information and billing codes into the system
Sales Associate
Macy’s
06.2009 - 12.2016
- Analyzed customer feedback and suggested strategies for improving customer experience
- Developed and maintained customer service policies and procedures to ensure adherence to company standards
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Greeted customers in a friendly and professional manner
Medical Technician
1A Hospital
- Assisted the healthcare provider in providing patient care by retrieving medical records, test results, medical supplies and other items
- Applied medical terminology to accurately transcribe medical recordings
- Assisted in patient examinations and procedures, including taking and recording vital signs, drawing blood, and administering medications
- Communicated with other healthcare professionals, such as nurses, pharmacists, and laboratory personnel, to ensure proper patient care
Education
B.S - Biology
Virginia Commonwealth University
05.2025
Skills
- Laboratory techniques
- Microscopy expertise
- Sample preparation
- Chemical handling
- Scientific writing
- Cell culture techniques
- Reagent preparation
- Laboratory management
- PCR techniques
- Instrumentation operation
- Experimental design
- Biochemical assays
- Immunological methods
- Chromatography proficiency
LANGUAGES
English
Native or Bilingual
Fluent in Vietnamese
Native or Bilingual
Timeline
Laboratory Specialist
Virginia Commonwealth University, VCU
07.2023 - Current
Pharmacy Technician
CVS
06.2018 - 07.2023
Sales Associate
Macy’s
06.2009 - 12.2016
Medical Technician
1A Hospital
B.S - Biology
Virginia Commonwealth University
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